Position Summary Manages the day-to-day operations of the IT division of the Information Services Department, with primary emphasis on IT operations and the development, planning, and management of IT projects and programs citywide. Serves as the organization's point of contact on IT matters. Provides supervision and direction for personnel assigned to the IT division. Assists in the development of the City's cybersecurity program and is responsible for its operational implementation and ongoing administration. Assists in the planning and implementation of the annual budget needed to sustain IT efforts within the organization. Assists in the development of operational guidelines and policies regarding IT. Coordinates with all other city departments to ensure accurate and adequate systems and services are being delivered, with particular attention to critical city systems such as the enterprise resource planning (ERP) and public safety platforms. Acts as liaison, overseeing IT related programs, projects, and services for all city departments. Assists in performing system administration, network administration, cybersecurity tasks, and other duties as assigned. Position Requirements Education/Experience Bachelor's degree in IT, Computer Science, Management of IS or related field AND two years of IT management experience is preferred; OR an equivalent combination of education and experience. Exceptional leadership skills with experience managing multitalented teams Excellent verbal and written communication skills. Ability to read, analyze and interpret technical documents. Experience working with budgets and writing proposals for new projects. In-Depth knowledge of Microsoft Enterprise platforms. Experience managing complex technical projects for an enterprise environment. Experience with enterprise hardware infrastructure, backup strategy and SaaS.