Manager of IT Systems Administration

Manager of IT Systems Administration Job Summary:

Oversees the administration of Microsoft 365, Google Workspace, firewalls, monitoring tools, security, and backups. Maintains and enhances server and infrastructure monitoring. Ensures best-practice security protocols are in place.

Duties:

Provides leadership and supervision for the systems administration team. Motivates, develops, and mentors the staff. Report the team's operational KPIs. Set objectives and measurements of success. Manages projects and ensures implementations are thorough and reliable Facilitates troubleshooting for more complex issues. Designs, plans, and deploys IT solutions for customers. Consults with customers to align solutions with business needs Ensures documentation of IT systems is accurate and maintained Continuously enhances security protocols. Investigates and tracks security incidents. Key Competencies Drives solutions to completion Has a high attention to detail Demonstrates strong problem solving skills Makes sound and pragmatic decisions Manages multiple tasks and meets deadlines Excellent Oral and written communication skills Focused on customers and customer satisfaction Able to work independently Able to prioritize tasks Adaptable Team interaction Education and skills Bachelor's degree with a minimum of 5 years of IT service management experience At least 5 years of professional management of information technology departments. 5+ years of IT experience with Microsoft 365 Microsoft 365 or Azure certification a plus Working knowledge of fundamental operations of relevant software, hardware and other equipment Customer-centric approach Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Pay:

$79,095.40 - $115,254.67 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Retirement plan Tuition reimbursement

Work Location:

In person