Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite
E-Solutions Inc.

IT Operations Manager Infrastructure || East Aurora, NY || Onsite

Pay: Not specified
Posted: 5 weeks ago
Location: East Aurora, NY (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/27/2026

Career Insights for IT Operations / Networking Manager

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on New York data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

An IT Operations or Networking Manager manages networking and IT operations of an organization. Projects may include initiatives to create new products or improve or expand technology or systems. Identifies project requirements, develops and manages project budgets and schedules, leads project teams, and manages communications with project stakeholders, including company management and clients.

$112,636 / year median in New York

+6% projected growth

Explore Career

Job Description

IT Operations Manager
  • Infrastructure || East Aurora, NY || Onsite (East Aurora, NY, 14052) | 08/04/26
Job Description Role:
IT Operations Manager
  • Infrastructure Location:
  • Plant 20, 500 Jamison Rd, East Aurora, NY (5 days Onsite) Primary Skill
  • Program Manager with heavy Infrastructure experience Programme Manager with very good knowledge in IT Infrastructure domain and experience working in Data Centre environment Submission Format
  • Candidate Name Email-ID Contact Number Current Location Vendor Name Visa Status with expiry Rate LinkedIn Ex-HCL (Y/N) If Y
  • SAP ID with LWD Employment Eligibility Experience working in manufacturing or plant‑based IT environments (preferred).
Role Summary The Service Delivery Manager (SDM) will be responsible for end‑to‑end service delivery of IT infrastructure and end‑user computing services for a manufacturing plant environment. This role owns operational excellence, SLA adherence, stakeholder satisfaction, and continuous improvement, while also actively identifying new business opportunities within the client environment. Key Responsibilities Service Delivery & Operations Own end‑to‑end delivery of IT services including Network, Service Desk, SCCM, Application Packaging, and Telecom Expense Management (TEM). Ensure all services are delivered in line with agreed SLAs, KPIs, and OLAs. Lead daily, weekly, and monthly operational governance with on‑site and offshore teams. Ensure ITIL‑aligned processes are followed and continuously improved. Skills Stakeholder & Client Management Technical Oversight (Hands‑on Leadership) Drive Continuous Improvement & Transformation through Automation
Business Growth & New Opportunities:
Actively identify new business opportunities within the client environment. People & Vendor Management Excellent stakeholder management and executive communication skills. Strong leadership, decision‑making, and escalation management abilities. Commercial acumen with the ability to identify and articulate business value. Ability to work independently in a fully on‑site role. Experience 10+ years of overall IT experience. 5+ years in a Service Delivery Manager or similar leadership role. Experience working with US‑based clients in an on‑site capacity. Demonstrated success in client engagement, service stabilization, and growth initiatives. IT Operations Manager
  • Infrastructure || East Aurora, NY || Onsite1Operations, Manager United States