IT Director

IT Director Erie, PA Job Details Full-time $130,000 - $160,000 a year 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Resource allocation Application Integration Vendor relationship building CAD software Performance tuning Master's degree in business administration Managerial strategic planning Strategic management Master's degree in business JD Edwards Business intelligence Bachelor's degree in information technology Computer Science Automation Vendor management ISO standards Project planning Bachelor of Science Implementing cloud migration projects IT system monitoring IT service management High availability architecture IT strategy planning SOC 2 Data reporting Scalable systems Risk mitigation strategy implementation ROI Digital transformation SQL Information security compliance Policy & process development Managing budgets in a finance role Patch management Bachelor's degree Team management NIST standards Financial control management Master of Science Security policy implementation Vendor relationship management Data analytics Technology budget management Business continuity planning Software development Scalability Vulnerability management IT Systems & applications support Manufacturing Business requirements Senior level Bachelor's degree in computer science Document management systems Master of Business Administration Project leadership Leadership Incident response implementation Manufacturing company experience Technical Proficiency Data extraction Senior leadership High availability Information Technology IT disaster recovery planning Database software proficiency Full Job Description The IT Director provides strategic leadership and tactical oversight for the Global Information Technology department. This role is responsible for the integrity, security, and performance of three core pillars: Cybersecurity, Application Support & Development, and Global Helpdesk Operations. As a key business partner, the Director aligns technology initiatives with company objectives, manages multi-million-dollar departmental budgets, and leads a global team of internal staff and strategic vendors to ensure the scalability and reliability of the JD Edwards EnterpriseOne (E1) ERP ecosystem.

Primary Responsibilities Strategic Leadership & Financial Management Fiscal Oversight:

Develop and manage the annual IT capital (CAPEX) and operating (OPEX) budgets; ensure all initiatives provide a measurable ROI and align with corporate financial goals.

Strategic Alignment:

Map business requirements for technology solutions, leading company-defined initiatives and global digital transformation projects.

Vendor Management:

Orchestrate relationships with external partners and SaaS providers to augment the JD Edwards and Cybersecurity teams. Application Support & Development (ERP/MRP Focus)

ERP Lifecycle:

Oversee a team of specialists focused on the JD Edwards E1 environment, ensuring high availability, performance tuning, and successful execution of upgrades/patches.

Development & Integration:

Supervise the development of internal software systems (CRM, CAD, Document Management) and the seamless integration of 3rd party tools.

Modernization:

Drive the transition toward cloud-hybrid architectures and modern data extraction/analytics methodologies (BI/Reporting).

Global Cybersecurity & Risk Management Security Posture:

Direct a global security team in maintaining a robust defense-in-depth strategy, including incident response, threat hunting, and vulnerability management.

Policy & Compliance:

Lead the drafting, implementation, and enforcement of Enterprise Information Security Policies and disaster recovery protocols.

Global Helpdesk & Service Delivery Service Excellence:

Manage a global Helpdesk team, implementing ITIL-based frameworks to ensure Tier 1-3 support exceeds internal Service Level Agreements (SLAs).

Process Automation:

Implement modern monitoring and alerting systems to transition the department from reactive troubleshooting to proactive system health management.

Requirements Education:

B.S. in Computer Science, IT Management, or related field; Master's degree (MBA or MS-IT) is highly preferred.

Experience:

Minimum 5-10 years of progressive IT leadership experience, preferably within a global manufacturing environment.

Technical Proficiency:

• Deep understanding of JD Edwards EnterpriseOne (E1) or similar tier-1 ERP systems. Familiarity with MS SQL Server environments and relational database architecture. Working knowledge of modern Cybersecurity frameworks (NIST, ISO 27001, or SOC2).

Leadership:

Proven track record of managing technical teams across different time zones and functional areas.

Project Management:

Expert-level ability to develop project definitions, risk mitigation plans, and resource allocation schedules

Communication:

Exceptional ability to translate complex technical concepts for non-technical executive stakeholders. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development