Advanced Financial Federal Credit Union is seeking a dedicated IT professional to manage and maintain our technology infrastructure. The candidate will collaborate with 3rd party information technology vendors to implement new technologies and maintain a network of workstations, laptops, and remote users. In addition, the candidate will be expected to support end user technical issues and escalate software/hardware problems as needed. Below are some of the responsibilities the IT manager is expected to take on: Install, configure, and troubleshoot software on workstations and laptops. Configure new workstations and laptops for on-site and remote use. Troubleshoot end user technical issues for both remote and on-site employees. Manage security alarm and camera systems at all branches. Monitor and update antivirus software on end user workstations and laptops. Manage and update phone systems, including user creation/deletion and call flow. Manage and maintain software and asset inventory. Work on patch management, vulnerability assessment and remediation with vendors. Manage users in active directory and various 3rd party software and website. Vendor management, contract review and updates. Facilities management, break/fix escalation with vendors and local devices. Manage CU owned ATM's Suggest technology infrastructure improvements to further business goals of the credit union. Participate in evaluation and selection of 3rd party tech vendors. May serve as project manager on selected implementations. Below are the qualifications expected of the IT manager: Associate degree or higher in an IT-related field such as computer science, technical support, and information technology. Proficiency in programs such as Active Directory, Windows 10+, Windows Server, Virtual Server and the Microsoft Office Suite. Excellent written and verbal communication skills, attention to detail. Analytical and problem-solving skills, time management and organizational skills. Patience and a willingness to train or show end users more efficient ways of operating. Understanding and awareness of cybersecurity and threat environments to provide input on potential risks to credit union technology infrastructure. Experience working in a financial institution preferred.

Job Type:

Full-time Pay:

$75,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

In person