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FC
Federal Communications Commission
Supervisory IT Specialist (AI Systems Manager) (Deputy Division Chief)
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What they do
An IT Manager manages all aspects of information technology, typically within small to medium enterprises. Manages staff and technology to deliver outcomes that meet business objectives.
$112,690 / year median in Maryland
-12% projected decline
Job Description
Supervisory IT Specialist (AI Systems Manager) (Deputy Division Chief) Federal Communications Commission Summary This position is in the Laboratory Division (Division), Office of Engineering and Technology (OET or Office), Federal Communications Commission located in Columbia, MD.
Young@fcc.gov Address Federal Communications Commission 45 L St NE Washington, District of Columbia 20554 United States Next steps Once your complete application is received, we will conduct an evaluation of your qualifications to determine your ranking. The best-qualified candidates will be referred to the hiring official for further consideration and possible interview. You will be notified of the outcome. Federal Communications Commission Once the announcement has closed and the qualifications review process has been completed, the best-qualified candidates will be referred to the hiring official for further consideration and possible interview. You will be notified of the outcome. Agency contact information Kristin Young Phone 540-303-8108 Email Kristin.
Young@fcc.gov Address Federal Communications Commission 45 L St NE Washington, District of Columbia 20554 United States
RELOCATION EXPENSES WILL NOT BE PAID. THIS VACANCY ANNOUNCEMENT MAY BE USED TO FILL ADDITIONAL POSITIONS WITHIN 90 DAYS.
This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Federal employees- Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees
- Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
OPEN TO THE PUBLIC
- Open to all U.
ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE
"QUALIFICATIONS
"SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.
- Qualifications Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.
OPM GS-2210
competencies. Candidates must first receive a minimally eligible score of 75.56 as a result of the scored resume review conducted by subject matter experts. 2. For candidates who receive an initial minimally eligible score of 75.56 or above, a second, scored subject matter expert review will be conducted. Subject matter experts will review accomplishment records which applicants are required to submit by the closing date of the announcement. Accomplishment records must be no longer than 5 pages in length. The accomplishment record review conducted by subject matter experts will determine if candidate's resumes demonstrate each of the required competencies (A through E) listed below. As a result of the scored accomplishment review, candidates must receive a score of at least 92.50 to be referred to the selecting official for hiring consideration. •ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE
"QUALIFICATIONS
"SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.
- OPM GS-2210 Competencies A. Attention to Detail
- Is thorough when performing work and conscientious about attending to detail. B. Customer Service
- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management
- Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. D. Interpersonal Skills
- Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations E. Oral Communication
- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. F. Problem Solving
- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations G. Teamwork
- Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. H. Technical Competence
- Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Precision and Follow-Through:
This competency measures a candidate's attention to detail, analytical rigor, and ability to drive technical work to completion. B.Enterprise Architecture Delivery, and Communication:
This competency evaluates a candidate's ability to support users, teams, or stakeholders throughout large-scale architectural initiatives — from initial design through production deployment — while maintaining schedule and budget discipline. It also assesses the candidate's skill in clearly communicating technical approaches and outcomes to business unit owners. C.Data Engineering and AI-Systems Support:
This competency evaluates a candidate's ability to configure, maintain, and troubleshoot complex IT systems — specifically cloud-native and AI/ML infrastructure, including data pipelines, compute environments, and Model Context Protocol (MCP) servers — in high-transaction environments such as systems operating above one millionTPS/QPS. D.
Problem Solving — Leading Technical Root Cause Analyses inAI/ML Environments:
This competency assesses a candidate's ability to lead technically complex IT and AI/ML root cause analyses (RCA) for major incidents, including executive-level post-mortem reviews. It focuses on diagnostic rigor, cross-system analytical skill, and the ability to produce resolutions that withstand scrutiny and drive organizational learning.E:
Leadership, Enterprise Architecture, and Stakeholder Engagement :
This competency evaluates a candidate's ability to lead teams in architecting complex IT solutions—specifically cloud-native, AI/ML-enabled, enterprise-level infrastructure. It emphasizes strategic leadership, architectural judgment, cross-organizational coordination, and the ability to engage effectively with stakeholders across technical and business domains. Education n/a Additional informationEEO Policy Statement Reasonable Accommodation Policy Statement Veterans Information Legal and Regulatory Guidance Other:
- Before hiring, an agency will ask you to complete a Declaration for Federal Employment to determine your suitability for Federal employment and to authorize a background investigation.
- If applicable, you will be required to serve a trial period of one year.
- In order for you to be employed at the FCC, there are certain Commission and Federal laws governing the financial interests of you and members of your immediate family.
ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE
"QUALIFICATIONS
"SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.
- You may preview questions for this vacancy. Required Documents
ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE
"QUALIFICATIONS
"SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.
- Your resume must clearly document how you meet the specialized experience in order to meet the minimum qualification requirements for this vacancy.
- 08/2022) The number of hours you worked per week Ensure work experience descriptions are aligned with the job announcement and address all required qualifications.
- A notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area;
- A Certificate of Expected Separation; your agency's certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice). Additionally for ICTAP eligibles
- A copy of your RIF separation notice, a notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area;
- An OPM notice that your disability annuity has been (or will be) terminated;
- Certification from your former agency that it cannot place you after your recovery from a compensable injury; or
- Certification from the National Guard Bureau or Military Department that you are eligible for a disability retirement and will receive the special OPM annuity.
- A copy of a current (or last) performance rating of record of at least fully successful or equivalent (not required if you are an ICTAP eligible due to compensable injury or disability retirement).
ALL CANDIDATES MUST UPLOAD AN ACCOMPLISHMENT RECORD OF NO MORE THAN 5 PAGES AND WHICH ADDRESSES ALL REQUIRED COMPETENCIES LISTED IN THE
"QUALIFICATIONS
"SECTION OF THE ANNOUNCEMENT BY THE CLOSING DATE OF THE ANNOUNCEMENT. IF APPLICANTS DO NOT SUBMIT THE ACCOMPLISHMENT RECORD, THE APPLICATION WILL BE RATED AS INELIGIBLE.
- Your application, including resume, all supplemental documents, registration information and answers to job specific questions must be received no later than midnight U.
EST. NOTE
To be considered for an announced vacancy in the area of consideration within which the employee is eligible to compete, the employee must apply online using the Commission's automated recruitment system. Employees must submit all necessary application materials identified in the announcement by the specified closing date. Qualified applicants may be further reviewed and rated by Subject Matter Experts to determine the validity of on-line question. The Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP) are programs designed to afford selection priority to well-qualified Federal employees who meet the definition of a "surplus" or "displaced" employee. To be eligible for consideration under CTAP, you must be a current FCC employee who has received an official notice stating that your position is no longer needed, or that you will be separated by reduction in force (RIF). To be eligible for consideration under ICTAP, you must be one of the following: Be a displaced Federal employee and have a current duty station within the local commuting area of this vacancy. You must submit a copy of the appropriate documentation such as a RIF separation notice, a letter from OPM or your agency documenting your priority consideration status with your application package. The following categories of candidates are considered displacedEmployees:
- Current or former career or career-conditional (tenure group I or II) competitive service employees who: 1.
- Former Military Reserve or National Guard Technicians who are receiving a special Office of Personnel Management (OPM) disability retirement annuity under section 337 (h) or 8456 of title 5 United States Code.
- Be applying for a position at or below the grade level of the position from which you have been separated. The position must not have a greater promotion potential than the position from which you were separated.
- Have a current (or last) performance rating of record of at least fully successful or equivalent. This must be submitted with your application package. (This requirement does not apply to candidates who are eligible due to compensable injury or disability retirement.
- Occupy or be displaced from a position in the same local commuting area of the position for which you are requesting priority consideration.
NOTE:
To be considered for an announced vacancy in the area of consideration within which the employee is eligible to compete, the employee must apply online using the Commission's automated recruitment system. Employees must submit all necessary application materials identified in the announcement by the specified closing date. Agency contact information Kristin Young Phone 540-303-8108 Email Kristin.Young@fcc.gov Address Federal Communications Commission 45 L St NE Washington, District of Columbia 20554 United States Next steps Once your complete application is received, we will conduct an evaluation of your qualifications to determine your ranking. The best-qualified candidates will be referred to the hiring official for further consideration and possible interview. You will be notified of the outcome. Federal Communications Commission Once the announcement has closed and the qualifications review process has been completed, the best-qualified candidates will be referred to the hiring official for further consideration and possible interview. You will be notified of the outcome. Agency contact information Kristin Young Phone 540-303-8108 Email Kristin.
Young@fcc.gov Address Federal Communications Commission 45 L St NE Washington, District of Columbia 20554 United States