Information Technology Manager at North Texas Natural Select Materials Information Technology Manager at North Texas Natural Select Materials in Frisco, Texas Posted in 10 days ago.

Type:

full-time

ORGANIZATIONS SUPPORTED

This role provides complete information technology support for a group of affiliated companies operating under one ownership umbrella. As the sole IT professional, you will serve every entity below as a single, unified IT function: North Texas Natural Select Materials

• materials supply and production Bedrock Landscaping
• commercial and residential landscaping Select Excavation
• site preparation and excavation RPM Utilities
• underground and utility infrastructure Luxe Contractors
• general contracting and construction

POSITION SUMMARY

The IT Manager is a hands-on, one-person department responsible for overseeing and executing all information technology functions across the group of companies. This person is both the strategist and the technician

• planning and budgeting for technology while also physically setting up computers, troubleshooting phones, and resolving day-to-day help-desk issues.

The ideal candidate is a self-directed generalist who is comfortable owning everything from network security and vendor management to unboxing a new laptop and walking an employee through a password reset. Because this is a standalone role, the IT Manager must be resourceful, well-organized, and capable of prioritizing competing needs across multiple businesses and job sites. Success in this position means keeping every company's technology running reliably, securely, and cost-effectively with minimal downtime.

KEY RESPONSIBILITIES

Help Desk & End-User Support Serve as the single point of contact for all technology issues across the companies, providing prompt, friendly support to employees in the office and in the field. Set up, configure, deploy, and maintain desktops, laptops, tablets, and mobile phones for new and existing employees. Diagnose and resolve hardware, software, printer, and connectivity problems, escalating to vendors when necessary. Manage employee onboarding and offboarding

• provisioning accounts, equipment, and access, and securely recovering assets on separation.

Systems, Network & Infrastructure Administer and maintain networks, Wi-Fi, routers, switches, firewalls, and internet connectivity across all office and yard locations. Manage servers, cloud services, file storage, backups, and disaster-recovery processes to protect company data. Administer email, user accounts, and productivity platforms (e.g., Microsoft 365 / Google Workspace). Monitor system performance and proactively address issues before they cause downtime. Phones & Communications Manage the company phone systems (mobile devices, VoIP / desk phones, and voicemail) including provisioning, plans, and troubleshooting. Coordinate with telecom and cellular carriers on service, billing, upgrades, and new lines. Security & Data Protection Implement and maintain cybersecurity measures

• antivirus/endpoint protection, password policies, multi-factor authentication, and staff security awareness.

Ensure regular, tested data backups and maintain a documented recovery plan. Manage user permissions and access controls to safeguard sensitive company information. Vendors, Purchasing & Administration Research, recommend, and purchase hardware, software, licenses, and IT services within approved budgets. Manage relationships with technology vendors, internet/telecom providers, and outside IT contractors when specialized help is needed. Maintain an accurate inventory of all IT assets, licenses, and warranties across the companies. Track IT spending, identify cost savings, and assist leadership with technology budgeting and planning. Create and maintain simple documentation, procedures, and basic training for staff.

REQUIRED QUALIFICATIONS

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field

• or equivalent hands-on experience.

5+ years of progressive IT experience covering help desk, hardware, networking, and systems administration. Strong working knowledge of Windows environments, Microsoft 365 and/or Google Workspace, networking fundamentals, and common business software. Hands-on experience setting up and troubleshooting computers, laptops, mobile phones, printers, and phone systems. Solid understanding of cybersecurity best practices, backups, and data protection. Excellent problem-solving skills and the ability to work independently with minimal supervision. Strong communication skills and patience when supporting non-technical employees. Highly organized, with the ability to manage and prioritize IT needs across multiple companies simultaneously. Valid driver's license and reliable transportation for occasional travel between company locations.

PREFERRED QUALIFICATIONS IT

certifications such as CompTIA A+, Network+, Security+, or Microsoft/Cisco credentials. Prior experience supporting construction, materials, landscaping, excavation, or field-based businesses. Experience administering VoIP phone systems and mobile device management (MDM). Familiarity with industry or job-costing software used in construction and materials operations.

KEY ATTRIBUTES FOR SUCCESS

Self-starter

• thrives as a one-person department and takes full ownership of IT. Jack-of-all-trades
• equally comfortable with strategy and with a screwdriver. Dependable
• responsive, reliable, and calm under pressure when systems go down. Resourceful
• finds practical, cost-effective solutions for a growing group of small businesses. Service-minded
• genuinely enjoys helping people and keeping the team productive.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

Primarily office-based, with occasional travel to other company locations and job sites. Must be able to lift and move IT equipment (up to ~50 lbs), and occasionally crawl, bend, or reach to run cabling and set up workstations. May require occasional after-hours availability to resolve urgent issues or perform maintenance with minimal disruption to operations. This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Duties may be adjusted as the needs of the companies evolve. The organization is an Equal Opportunity Employer.