Position:

IT Assistant Manager Department:

Information Technology FLSA:

Exempt Location:

Hutto, Texas Type:

In-person M-F 8am - 5pm

Company Overview:

Seoyon E-Hwa Texas Inc. is a top-rated automotive parts manufacturing company specializing in interior automotive parts. Dedicated to innovation and excellence, our primary focus involves offering Tier 1 manufacturing support to the automotive OEM's. As we expand our operations, we are searching for a talented and extremely motivated IT Assistant Manager to provide technical support in a predominately Windows-based environment.

Summary of position:

Reporting to the IT Manager, the IT Assistant Manager will help to set up, maintain and troubleshoot local servers, Windows workstations, Zebra barcode hardware and handle IT issues as they arise, including both hardware and software. They will be responsible for providing technical support to internal stakeholders. This job will be performed in-office at our Hutto TX location and isn't eligible for remote or hybrid work. Responsibilities

• Serve as the initial point of contact for internal stakeholders to provide support on various applications, hardware related inquiries or issues related to Microsoft office, Windows OS based solutions, Android tablets, Zebra barcode hardware, or smart devices
• Perform basic system administration such as PC setup and routine day-to-day hardware and software maintenance
• Maintain email and intranet services by creating new user accounts or deleting accounts as necessary
• Maintain confidentiality regarding user account information
• Install and maintain peripheral devices, including printers, hubs, routers and other equipment
• Assist in setting up and maintaining company Enterprise Resources Planning (ERP) systems
• Monitor and manage tasks in queue and work independently to resolve in a timely manner
• Using various communication methods such as phone, email, chat, etc. diagnose and resolve users' computer inquiries regarding software, connectivity, printing or other hardware issues
• Create SOP's for new processes and modify/update existing processes as necessary
• Proactively research new technology and software to develop cost or labor-saving opportunities
• Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues
• Assist in periodic diagnostics and testing to ensure optimal network function with minimal downtime
• Collaborate with IT Manager to review and analyze hardware and software needs
• Maintain inventory records of IT equipment and software licenses
• Coordinate service orders for repairs or replacement of defective products or software
• Stays up to date on technological innovations and trends
• Collaborates with other staff to research and resolve computer related issues

Knowledge, Skills and Abilities:

• 2+ years in C# and SQL programming
• Basic understanding of existing network programs and capabilities
• Understanding of workstations, networks and server administration
• Proficient with Microsoft Office Suite or related software
• Ability to explain technical issues to non-technical internal stakeholders
• Capability to learn an array of computer software and hardware
• Self-starter who is logical, analytical, methodical and can think outside of the box
• Exceptional attention to detail
• Excellent written and verbal communication
• Outstanding time management skills
• Capacity to lift and carry 45 lbs.
• Ability to provide after-hours support as necessary
• Willingness to provide support to all areas of the organization

Qualifications:

• Associate's or Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field or a Technical Certification
• 4+ years of IT experience required Nice to

Have:

• Bilingual in English and Korean.
• Ability to type 50+ words per minute
• Next.

JS, Typescript, Docker development experience.

• Claude Code experience Benefits
• Medical/Dental/Vision
• Ancillary Benefits (Critical Care/Accident)
• 401K
• STD/LTD
• Life Insurance
• Paid Time Off Salary range for this position is between $65,000 and $75,000 depending on experience Seoyon E-Hwa Texas Inc.

is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.ocal laws.

Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person