Supervisor, IT Education Lennox International - 3.1 Richardson, TX Job Details Full-time 7 hours ago Qualifications IT Full Job Description Lennox (
NYSE:
LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us. Lead day-to-day activities of IT education staff engaged in all activities associated with the development, testing, maintenance and delivery of training programs. Managing licenses/platforms used to create and deliver training (i.e. Brainstorm) Work with corporate HR and facilities to coordinate and align training content Assist with the creation and distribution of IT Communications content. Assists with assigning personnel to the various training tasks and directs their activities. Reviews course content and objectives and evaluates the effectiveness of training presentations and programs. Leads education of team on administrative policies and procedures, technical problems, priorities, and methods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports regarding the information systems training section Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 5 years related experience.
Advanced and in-depth knowledge of assigned products including the application of diagnostic techniques and service aids. Knowledge of learning theories and skilled in classroom presentation. Excellent classroom presentation skills. Must possess strong written and verbal communication skills