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Duties & Responsibilities Oversee day-to-day NOC operations, ensuring 24x7x365 coverage.
Direct monitoring, troubleshooting, and performance optimization for
Supervise NOC technicians and ensure SOP compliance.
Coordinate scheduled maintenance, patching, and system upgrades.
Interface with CBP government leads for operational updates and escalations.
Required QualificationsBachelor's in technical or engineering field.10+ years in enterprise network administration.
Proven experience with routers, switches, firewalls, and load balancers.
Expertise with network monitoring and ticketing systems.
Preferred QualificationsCCNP/CCIE or ITIL v3 certification.
DHS or Federal NOC experience.
Place of Performance Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).Clearance Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.$130,000 - $210,000 a yearThe offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply
CW
Computer World Services (CWS)Corporation
Network Operations Lead
Career Insights for IT Operations / Networking Manager
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Scorecard
Based on Virginia data
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What they do
An IT Operations or Networking Manager manages networking and IT operations of an organization. Projects may include initiatives to create new products or improve or expand technology or systems. Identifies project requirements, develops and manages project budgets and schedules, leads project teams, and manages communications with project stakeholders, including company management and clients.
$129,663 / year median in Virginia
-4% projected decline
Job Description
Network Operations Lead Company:
Computer World Services (CWS)Corporation Location:
Ashburn, VA Posted:
September 01, 2026 Apply ⚑ Report jobDescription:
Ashburn, VAComputer World Services - CWS /Full-time /HybridCWS seeks a Network Operations Lead to lead the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract operational teams. The Network Operations Lead leads the NOC operational teams responsible for maintaining continuous network availability, performance, and reliability across the CBP enterprise, which includes services provided across geographically dispersed sites.Duties & Responsibilities Oversee day-to-day NOC operations, ensuring 24x7x365 coverage.
Direct monitoring, troubleshooting, and performance optimization for
LAN/WAN/WLAN
infrastructure.Supervise NOC technicians and ensure SOP compliance.
Coordinate scheduled maintenance, patching, and system upgrades.
Interface with CBP government leads for operational updates and escalations.
Required QualificationsBachelor's in technical or engineering field.10+ years in enterprise network administration.
Proven experience with routers, switches, firewalls, and load balancers.
Expertise with network monitoring and ticketing systems.
Preferred QualificationsCCNP/CCIE or ITIL v3 certification.
DHS or Federal NOC experience.
Place of Performance Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).Clearance Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.$130,000 - $210,000 a yearThe offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply
Benefits
- Dental Insurance