Information Technology Manager General Dynamics Information Technology - 3.7 Virginia Beach, VA Job Details $147,292 - $199,278 a year 18 hours ago Benefits Internal mobility program Paid holidays 401(k) matching Qualifications Program management Telecommunications network performance monitoring Team leadership System performance optimization Managing IT teams Metrics Reporting DoD experience Key Performance Indicators Patch management Bachelor's degree Network performance optimization Management reporting Application Maintenance Workforce management IT department experience Managing tech infrastructure teams System performance monitoring Full Job Description Clearance Level Top Secret Category IT Infrastructure and Operations Location Virginia Beach, Virginia ( Onsite Workplace ) Key Skills For Success Information Systems People Management Systems Management REQ#:

RQ225911

Public Trust:

None Requisition Type:

Pipeline Job Description We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rested to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on an Information Technology Manager (Network Operations and Cybersecurity Program) on our team to support Navy Enterprise Tactical Training Network activities. This position is located on client site in the Virginia Beach, VA area.

RESPONSIBILITIES INCLUDE

Lead a team of diverse engineers and administrators, providing guidance, mentorship, and support. Foster a culture of collaboration, innovation, and continuous improvement within the team. Oversee the end-to-end delivery and operational management of customer-facing enterprise IT services. Ensure service levels meet or exceed agreed-upon metrics and KPIs, addressing any deviations promptly. Provide technical leadership in the design, implementation, and maintenance of IT services including VDI, desktop imaging, patching procedures, SharePoint solutions, web services, Active Directory, and Exchange. Stay abreast of industry trends and best practices to recommend and implement innovative solutions. Develop and implement strategies to optimize service delivery, enhance efficiency, and improve customer satisfaction. Collaborate with stakeholders to align digital services with business objectives and technological advancements. Proactively evaluate, identify, and recommend configurations or changes to configurations that will enhance performance. Experience with Change Management, maintenance windows and deconflicting maintenance activities. Maintain and provide audit information including access, general logs, and application logs Use and maintain procedures and documents to operate and maintain the infrastructure. Adhere to network administration requirements and policies, network systems management and troubleshooting (e.g., performance, problem, change and capacity monitoring), bandwidth management, protocol usage statistics (e.g., identify top talkers by protocol) procedures to ensure all services are operating as intended. Execute network monitoring and problem management procedures, including responding to escalation thresholds that don't comply with requirements and adhere to defined policies.

Required:

Must have an Active DOD Top Secret Clearance Seven (7) years of information technology experience with DoD efforts Five (5) years of managerial experience with DoD efforts Experience with providing oversight and maintenance of devices, including drivers, patches, and client application management Experience managing enterprise network for optimal performance Experience managing an IT department/program of over 200 FTEs Experience gathering and reporting on performance metrics and monitoring the performance of critical components to include, but not limited to availability/uptime, response time, end-to-end throughput, bandwidth utilization, load balancing, and potential error conditions Ability to obtain a USN Common Access Card (CAC) and obtain access to military installations. Experience managing dispersed workforce in support of operating and maintaining an integrated network as well as a dispersed group of networks Bachelor's degree in information technology or related field

Desired:

Familiarity with synthetic training environment Advanced degree in Information Technology or related field Navy specific network and cyber experience

Location:

Virginia Beach, VA

GDIT IS YOUR PLACE

401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays Work Requirements Years of Experience 7 + years of related experience may vary based on technical training, certification(s), or degree Certification Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our Identity Verification Process As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans