Digital Operations Manager Rising05 Digital Technology & Business Solutions LLC Washington, DC Job Details Full-time $125,000 - $165,000 a year 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Professional development assistance Flexible schedule Life insurance Qualifications Optimizing workflow processes Performance dashboard reports Vendor relationship building Stakeholder engagement Business intelligence IT transformation Workflow management (operations management method) Automation software Dashboard creation Operations transformation Business intelligence report generation Vendor coordination Business intelligence tools Technology management SaaS platforms Vendor relationship management Leading team collaboration initiatives Experience with SaaS (as product category for technical sales engineers) Data analytics tools SaaS Cross-functional team management Cross-functional communication Stakeholder management Full Job Description Job Summary Rising05 Digital Technology & Business Solutions LLC is seeking an experienced Digital Operations Manager to oversee digital workflows, technology-enabled business processes, systems, and operational performance. The successful candidate will coordinate cross-functional teams, optimize digital processes, manage technology platforms and vendors, monitor operational KPIs, and help ensure reliable delivery of digital services and business solutions. What You'll Do Lead day-to-day digital and technology-enabled business operations Manage digital workflows, processes, systems, and operational procedures Coordinate cross-functional teams across technology, business, marketing, and operations Monitor digital platforms, systems, service delivery, and operational performance Develop and track KPIs, dashboards, service metrics, and performance reports Identify process inefficiencies and implement workflow improvements and automation Manage technology vendors, contractors, service providers, and external partners Coordinate system implementations, upgrades, integrations, and digital transformation initiatives Establish operational standards, documentation, controls, and escalation procedures Monitor project timelines, operational risks, budgets, and resource requirements Support cybersecurity, data protection, access management, and technology compliance initiatives Prepare management reports and strategic recommendations for senior leadership Requirements 5+ years of experience in digital operations, technology operations, business operations, or a related field Bachelor's degree in Information Technology, Business, Computer Science, Digital Management, or a related discipline preferred Demonstrated experience managing digital platforms, technology workflows, or business systems Strong understanding of digital transformation, process improvement, and operational automation Experience managing vendors, technology partners, and cross-functional teams Familiarity with SaaS platforms, cloud services, CRM, ERP, workflow automation, and business intelligence tools Strong analytical, organizational, and problem-solving skills Experience developing operational KPIs, dashboards, reports, and performance standards Excellent communication and stakeholder-management abilities PMP, ITIL, Agile, Scrum, or comparable certification is advantageous Why Work With Us Competitive technology-sector compensation Leadership role within a growing digital solutions organization Opportunity to drive meaningful process and technology improvements Exposure to digital transformation and business technology initiatives Professional development and certification opportunities Collaborative environment with opportunities for career advancement About the Company Rising05 Digital Technology & Business Solutions LLC provides digital technology, business systems, and technology-enabled operational solutions. The company focuses on helping organizations improve digital workflows, operational efficiency, technology adoption, and business performance through practical technology solutions.

Pay:

$125,000.00 - $165,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person