IT Vendor Program Manager

Job ID:

503081 Posted 15 hours ago

Norcross, Georgia

Contract

Product Managers/ Product Owners

$50-60/hr.

Job Details

IDR is seeking an IT Vendor Program Manager to join one of our top clients. This role is pivotal in supporting the Enterprise Technology & Infrastructure team, which manages collaboration, AV, IT, and workplace technology services through external partners.

Position Overview/Responsibilities for the

IT Vendor Program Manager:

Serve as the primary liaison between external technology partners and internal teams, ensuring seamless communication and service delivery.

Oversee the operational aspects of vendor relationships, ensuring contracts are up-to-date and service levels are consistently met.

Lead governance activities for key vendors, including conducting Quarterly Business Reviews and managing performance scorecards.

Collaborate with cross-functional teams such as Sourcing, Procurement, and Legal to manage contract renewals and vendor evaluations.

Utilize tools like Smartsheet, Jira, and Google Workspace to maintain a centralized repository of vendor commitments and performance metrics.

Required Skills for

IT Vendor Program Manager:

4-6+ years of experience in IT vendor management or a related field, with a focus on supplier governance and contract management.

Proficiency in managing vendor governance programs, including KPIs and SLAs.

Strong understanding of MSAs, SOWs, and vendor contracts, with the ability to enforce contractual terms.

Experience in collaborating with cross-functional teams and managing vendor escalations.

Excellent communication skills, both written and verbal, with the ability to present vendor performance updates to senior leadership.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry leading organization

Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Medical, Dental, Vision, and Life Insurance

Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-remote IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com