Technology Consulting - Managed Services - SAP Pursuit and Delivery - Senior Manager

Location:

Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology Consulting

• Managed Services
• Pursuit & Service Delivery
• SAP•Sr.

Manager EY's Technology Operations Managed Services team (Tech Ops) works with some of the world's largest companies. Our solution is being built out in FY24 to encompass application managed services, digital solutions including custom development and bespoke solutions. The solution team caters to account teams and clients in all sectors with an emphasis on the larger, more complex managed service deals. The team is responsible for building the business into a significant solution for the firm, achieving target margin and revenue targets and driving innovative solutions to ensure EY retains a foothold in the market. The opportunity In our Technology Operations and Service Delivery practice, this role is pivotal in ensuring the smooth operation and support of our technology solutions. As a Senior Support Services professional, you will be at the forefront of delivering client outcomes, quality support and resolving issues that impact key business processes, products, and services. This position offers the chance to contribute to initiatives that drive continuous improvement and the adoption of automation at scale. You will be responsible for running, maintaining, and supporting technology projects post-transition, ensuring successful deployment to the user community. Your key responsibilities In this role, you will spend your time across various critical responsibilities, including: Provide thought leadership regarding managed services and building "trusted advisor" relationships with client leaders. Developing business and nurturing existing relationships to increase the pipeline for the growing Managed Services capability. Provide leadership and support to pursuits, RFP's, and upsell at current clients, bringing the best of EY to the clients. Delivery Lead for Applications Management Clients. Run global teams, handle client governance meetings, create positive client relationships. Coordinate team activities, mentor team members, drive continuous improvement and delivery excellence. Coordinate with the EY leadership team and represent AMS at the account level. Contributing to initiat To view full details and how to apply, please login or create a Job Seeker account