Required Education:

• High School or equivalent.

Required Experience:

Program & Project Delivery Excellence Competencies:

Planning & Execution, Risk Management, Delivery Operations

• Requirements gathering & documentation excellence
• Experience with GRC platforms (e.g., Resolver, Audit Board, internal assurance tools)
• Understanding of taxonomies, data models, and system integration concepts
• Familiarity with SOWs, enhancement cycles, governance processes
• Proficiency in JIRA, Confluence, and collaboration tools

Job Responsibilities:

• Manage day-to-day coordination and delivery across RLM, ICT, and Trust Center initiatives, ensuring clear scope, risks, dependencies, and timelines.
• Produce consolidated status updates for all programs and support governance forums
• Maintain high-quality documentation across programs including RAID logs, action trackers, program plans, and governance records.

Requirements Definition & Business Analysis Competencies:

Requirements Engineering, Analytical Thinking, Process Design

• Lead requirements gathering for enhancements, new capabilities, workflows, reporting, and harmonized processes across RLM, ICT, and Trust Center.
• Develop SOWs, functional specifications, process flows, and data-related documentation for multi-program initiatives.

3.

Enhancement & Change Management Leadership Competencies:

Change Enablement, Prioritization, Agile Mindset

• Facilitate enhancement cycles, including feasibility analysis, estimation, dependency mapping, and readiness checks.
• Manage change requests (e.

g., through JIRA) with robust visibility across programs and domains. 4.

Stakeholder Engagement & Cross-Domain Collaboration Competencies:

Influence Without Authority, Facilitation, Relationship Management

• Engage stakeholders across Risk, Internal Control, ICT stakeholders, Cybersecurity, Compliance, Data, DTC, and regional/global teams.

Governance, Compliance & Risk Alignment Competencies:

Governance Integrity, Controls Awareness, Regulatory Insight

• Ensure program requirements reflect governance standards, control frameworks, cybersecurity, privacy, and regulatory obligations.
• Contribute to business impact assessments, risk mapping, and business continuity considerations across all programs.
• Data, Integration & Platform Alignment
• Ensure data quality, dashboard requirements, KPIs, and reporting frameworks are consistently structured across systems.

Continuous Improvement & Performance Optimization Competencies:

Lean Thinking, KPI Management, Continuous Improvement

• Partner with program leads to define KPIs and performance measures for RLM, ICT, and Trust Center.
• Business process design & workflow optimization across multiple domains (risk, incident, controls, trust)
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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