Technical Project Manager 2
Job
Arctiq
Fort Washington, MD (In Person)
Full-Time
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Job Description
Technical Project Manager 2 at Arctiq Technical Project Manager 2 at Arctiq in Fort Washington, Maryland Posted in 1 day ago.
Type:
full-timeJob Description:
Position Overview:
The Technical Project Manager (TPM) is responsible for planning, coordinating, and driving execution across TruAge and the broader company Strategic Initiatives portfolio of digital and technology-driven initiatives. This role ensures cross-functional resources, timelines, dependencies and deliverables are managed with clarity and discipline. The TPM provides consistent visibility into project health through structured status reporting, Key Performance Indicators (KPIs)/Objectives and Key Results (OKR) tracking against scorecards and project plans, and stakeholder communications, enabling leadership to make informed decisions and maintain momentum on strategic priorities.Scope of Responsibilities:
- Manage multiple concurrent technical projects spanning product, engineering, support, operations, security, data, and partner integrations.
- Develop and maintain project plans that include scope, milestones, workstreams, resources, risks, assumptions, dependencies, and change control.
- Drive structured project cadence through standups, working sessions, and executive readouts; ensure clear documentation of decisions and next steps.
- Coordinate internal teams and external partners to ensure appropriate resourcing and realistic sequencing of work.
- Identify and proactively manage cross-team risks, timeline threats, and resource conflicts; escalate with recommended options and trade-offs.
- Establish and maintain portfolio-level visibility to ensure alignment with the technical roadmap and business priorities.
- Partner with leadership to define and track project KPIs and team OKRs where appropriate.
- Build and maintain dashboards and recurring reporting that clearly communicates progress, blockers, and outcomes to necessary stakeholders.
- Support intake, prioritization, and planning processes for new initiatives, ensuring requirements and success criteria are clearly defined.
- Promote continuous improvement by standardizing templates, reporting rhythms, and delivery best practices across Agile, Waterfall, and hybrid models as appropriate.
Requirements:
- 5+ years of experience in technical project management, program management, or delivery roles within a technology-forward organization.
- Demonstrated experience managing cross-functional initiatives involving software, infrastructure, integrations, or mission-critical systems.
- Strong working knowledge of project delivery frameworks (Agile/Scrum, Kanban, Waterfall, and hybrid).
- Experience with common project and collaboration tools (e.g., HubSpot, Jira, Confluence, Asana, Smartsheet, Monday.com, or equivalent).
- Proven ability to translate technical concepts into clear, concise updates for both technical and non-technical stakeholders.
- Strong analytical and organizational skills with a consistent track record of driving projects to completion.
Preferred Qualifications:
- Experience supporting retail technology, POS-adjacent ecosystems, identity/verification, or high-availability distributed environments.
- Experience coordinating vendor and partner programs across enterprise or multilocation deployments.
- Familiarity with operational support rhythms and how incident patterns influence roadmap and delivery planning.
Key Competencies:
- High ownership mindset; structured execution and follow-through.
- Excellent prioritization skills across competing deadlines, shifting requirements, and multiple stakeholders.
- Strong communication practices with a focus on clarity, consistency, and stakeholder confidence.
- Comfort operating in ambiguity and bringing order to complex, cross-team initiatives.
- Metrics-oriented approach to project health, outcome measurement, and continuous improvement.
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