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Adventist Health Care
Epic Application Manager, Inpatient Clinical Program
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Based on Maryland data
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What they do
An Application Manager manages, customizes, develops and maintains an application for a company to meet specific business objectives. Manages either commercial off-the-shelf or customized applications. May lead team of developers in the customization of the application.
$121,975 / year median in Maryland
-10% projected decline
Job Description
Support Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Epic Application Manager for the Inpatient Clinical Epic Program who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing. As an Epic Application Manager, you will:
- Lead assigned Epic application teams through implementation, optimization, testing, integrated workflows, go-live planning, stabilization, upgrades, and ongoing support while ensuring project scope, quality, and timelines are achieved.
- Directly supervises Epic application analysts, including work assignments, performance management, professional development, resource allocation, workload balancing, coaching, and hiring support.
- Coordinates application activities with the Project Director, project managers, operational leaders, technical teams, vendors, training, testing, reporting, and other application teams to ensure integrated delivery across the enterprise.
- Oversees application support, upgrades, and optimization, including issue management, risk identification, escalation, workflow decisions, change control, integrated planning, and leadership status reporting.
- Ensures application build, workflow design, testing, validation, integrated readiness, cutover preparation, and production support activities meet organizational standards and Epic implementation practices.
- Partners with operational leaders, clinical stakeholders, revenue cycle leaders, physician champions, subject matter experts, and Epic representatives to ensure application solutions support operational, regulatory, and patient care objectives.
- Develops team capabilities through mentoring, performance feedback, certification planning, knowledge transfer, and continuous process improvement initiatives.
- Maintains expertise in Epic application functionality, healthcare technology trends, interoperability concepts, implementation methods, and organizational priorities.
Qualifications include:
- Bachelor's degree from an accredited college or university in information technology, healthcare administration, clinical informatics, business administration, computer science, nursing, or a related field. Master's degree preferred.
- Minimum of six (6) years of progressively responsible experience in a clinical area and information technology, including electronic health record implementation, application support, clinical informatics, healthcare operations, or related healthcare technology experience.
- Minimum of three (3) years of management experience preferred. Experience leading application teams, technical staff, or healthcare information technology initiatives is preferred.
- Additional Epic certifications or proficiencies preferred
- Project Management Professional preferred
- Lean Six Sigma Green Belt preferred
- Experience leading Epic implementations, upgrades, optimization initiatives, and application governance is preferred.