N2M Technology is a technology security company whose goal is to bring enterprise-level IT services to all businesses, regardless of size. Our core focus is driven by passion, empowering people to improve their lives, by designing, building, and managing IT environments our clients can depend on. Founded in 2012, N2M Technology supports small and mid-sized businesses with comprehensive technology solutions, including day-to-day cybersecurity, help desk support, network and wireless security, phone system installation and maintenance, perimeter security through door access and security cameras, and structured cabling. We take pride in doing the right thing, putting customers first, and building long-term, trust-based relationships. Candidate Profile A successful project has a lot happening behind the scenes. Equipment needs to arrive. Clients need to know when we are coming. Technicians need the right information. Subcontractors need to be confirmed. Building access needs to be arranged. Open items need to be followed up on. When something changes, everyone needs to know what happens next. That is where this role comes in. The Project Delivery Coordinator helps take an approved project and keep everything surrounding the installation organized from scheduling through completion. This is not strictly a desk based position. From time to time, you will visit active project sites to check progress, confirm project status, and make sure work is being completed according to N2M standards and project requirements. You will not be expected to design networks, configure equipment, or make engineering decisions. Your responsibility is making sure the people who do those things have the information, materials, schedule, and communication they need. We are looking for someone who naturally follows up, notices when something is missing, keeps good notes, communicates well, and does not like seeing things fall through the cracks. Specific Job Duties Coordinate project schedules with clients, technicians, subcontractors, vendors, and internal teams. Confirm that upcoming projects have the required site information, access details, equipment, materials, licenses, and other project needs before installation. Track outstanding project items and follow up with the person responsible when something is missing or incomplete. Maintain accurate project status including scheduled work, material readiness, delays, open items, return visits, and completion progress. Communicate with clients throughout project delivery regarding schedules, changes, delays, access needs, and follow up work. Visit active project sites as needed to verify project status, observe installation progress, confirm work follows N2M standards and project requirements, and document any concerns or outstanding items. Track project issues and questions and make sure technical, scope, quality, or cost concerns are brought to the appropriate team member. Follow up after installation work to confirm what was completed, what remains open, and whether another visit is required. Track punch list items and outstanding project tasks until they are completed or properly reassigned. Coordinate project closeout by confirming notes, photos, time entries, testing information, material records, and other required documentation are complete. Confirm completed projects have the information required to move forward for billing. Identify projects that are stalled or waiting on action and bring them back to the attention of the appropriate team member. Provide project status updates during internal project reviews. Preferred Skills Strong organization and attention to detail Excellent follow through Clear written and verbal communication Comfortable communicating with clients, technicians, vendors, and subcontractors Comfortable following up when something is overdue or incomplete Strong computer skills and familiarity with Microsoft 365 Experience with scheduling, dispatch, project coordination, service coordination, or similar work Ability to learn basic terminology related to networking, structured cabling, security cameras, access control, and other technology systems Able to recognize when information is missing, work does not appear to match project requirements, or something needs additional review Able to stay organized when schedules or priorities change Job Requirements High school diploma required Previous experience in project coordination, scheduling, dispatch, office administration, construction coordination, service coordination, or similar work preferred Experience in technology, construction, low voltage, or field service is helpful but not required Strong computer and documentation skills Ability to manage multiple priorities while consistently following through on outstanding items Professional communication with clients and coworkers Reliable transportation and ability to travel to client and project locations as needed Comfortable entering active commercial, construction, and technology installation environments to review project progress Ability to lift and carry up to 40 pounds as needed Dependable attendance and a strong sense of personal responsibility

Pay:

From $50,000.00 per year

Work Location:

In person