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EXL Service

Technical Program Manager

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What they do

A Technical Program Manager oversees all aspects of technical projects for their organization. They focus on overseeing the development, implementation, and delivery of technical solutions or products, often involving software development, hardware engineering, or IT infrastructure. They may be responsible for initiating programs, monitoring their progress, and providing technical support if issues arise.

$172,726 / year median in New Jersey

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Job Description

Position Summary The Technical Program Manager drives end-to-end delivery of complex, cross-functional data and technology initiatives within a governance-first cloud environment. This role is the owner for program execution, risk management, compliance coordination, and stakeholder alignment across Engineering, Security, Legal, Privacy, and Compliance. TPM establishes and operates the governance operating model, ensuring every workstream adheres to regulatory requirements, enterprise security standards, and data governance policies.

Responsibilities:
Key Responsibilities:

Own end-to-end program delivery for multi-workstream data initiatives with critical path analysis, dependency mapping, and resource allocation. Design masking, tokenization, and anonymization pipelines for production environments. Enforce governance via CloudFormation/Terraform with security review. Facilitate cross-functional alignment across Engineering, Security, Legal, Privacy, Compliance, and Business stakeholders with structured decision logs and action tracking. Manage logs with proactive escalation; drive operational readiness including runbooks, incident management, and production readiness reviews. Produce executive status reports, governance dashboards, and compliance scorecards. Coordinate changes across Engineering team and do post-deployment validation. Leading Clean Rooms program execution, partner onboarding, privacy-preserving collaboration design, analysis rule governance, and cross-org data sharing compliance.

Qualifications:
Qualifications Required:

Bachelor's degree in CS, Information Systems, Engineering, or equivalent; 8+ years in Technical Program Management or IT Governance. Demonstrated experience managing programs in regulated industries with active

HIPAA, SOC 2, GDPR

requirements. Strong AWS technical fluency across the data, security, and governance stack. Proven track record establishing governance frameworks and compliance processes.

Excellent communication skills; ability to translate technical complexity into executive-level narratives.

Preferred:

AWS certifications (Cloud Practitioner, Solutions Architect, Security Specialty). Professional certifications (PMP, SAFe). Experience with data governance tools. Experience driving compliance programs in the Sports & Gaming industry.