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EPMA

Program Manager L2C / Lead-To-Cash Transformation

Pay: Not specified

Posted: 2 weeks ago

Location: Princeton, NJ (Onsite)

Last Updated: 2 days ago

Hours: Full-Time

Expires: 10/15/2026

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What they do

A Digital Transformation Manager leads a digital change management process, which is the use of digital technologies to create new, or improve existing, business processes, culture, and customer experiences to meet changing requirements. They lead digital transformation initiatives including the development of new digital initiatives, new products, and new business models.

$164,742 / year median in New Jersey

+9% projected growth

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Job Description

EPMA is seeking an experienced Senior Program Manager to lead a strategic, multi-year Lead-to-Cash transformation program for an enterprise client. This role will orchestrate multiple business and technology workstreams, establish strong program governance, manage executive stakeholders, and drive transformational outcomes across customer-facing and operational capabilities.

Title:

Program Manager - L2C /

Lead-To-Cash Transformation Location:

Houston, TX Duration:

Long Term Contract Industry:

Power & Utilities W2 Only. No C2C /

No Visa Sponsorship Responsibilities:

Lead planning, governance, coordination, and delivery of a complex enterprise transformation program Manage multiple concurrent business and technology workstreams, dependencies, milestones, resources, and risks Coordinate transformation initiatives spanning sales, customer onboarding, contracting, pricing, billing, customer care, and renewals Establish and lead executive steering committees, governance forums, and program status reviews Maintain integrated program plans, roadmaps, RAID logs, executive dashboards, financial tracking, and portfolio reporting Drive accountability and decision-making across business, technology, operations, change management, and external vendors Coordinate design, testing, release management, deployment, and stabilization activities Support business-process modernization, automation, and AI-enabled transformation opportunities

Experience Required:

8+ years of progressive program management experience leading large-scale enterprise initiatives Proven experience managing complex programs with multiple concurrent workstreams and dependencies Strong background leading business and technology transformation in highly matrixed organizations Demonstrated experience working with executive sponsors and leading steering committees/governance forums Strong expertise in budgeting, forecasting, RAID management, dependency management, and portfolio oversight Excellent executive communication, facilitation, presentation, and stakeholder-management skills

Preferred:

Lead-to-Cash, Order-to-Cash, Quote-to-Cash, Revenue Operations, or Customer Experience transformation experience Digital modernization and business-process transformation experience Energy, utilities, retail energy, or other customer-focused industry experience Exposure to AI-enabled transformation and automation Agile, hybrid, and traditional program delivery experience PMP, Agile, SAFe, or equivalent certification