Job details Apply Job description FlexTrade Systems is a global leader in high-performance, broker-neutral multi-asset execution and order management systems for equities, fixed income, foreign exchange, futures, options, fixed income and digital assets. With 30 years in the industry, more than 700 employees across 10 offices in North America, Europe, and Asia, and a worldwide client base of buy- and sell-side firms, FlexTrade is an established pioneer in broker-neutral trading technology. Each line of business and region is at a different stage of growth. Across its functional teams, FlexTrade is transforming its business to position the firm for its next phase of growth. Why FlexTrade? Building a great company requires talented people with innovative ideas, passion, and creativity. We thrive on collaboration, come from all walks of life, and speak dozens of languages. We are committed to equality, integrity, and an inclusive culture, and we give our people the freedom to make an impact together.

Role Summary:

FlexTrade is seeking a Technical Project Manager to join our team in the Americas. The team supports new and existing clients across the full project life cycle and provides ongoing services. This work spans analysis, design, and implementation during client onboarding, as well as maintenance and enhancement projects after the client goes live. As a Technical Project Manager, you will manage client relationships and drive the implementation of post-contract projects and initiatives. The position encompasses project management, an understanding of client business and workflows, and relationship management for assigned accounts. You will ensure that client goals are clearly understood and successfully delivered by the Client Services team. You will manage multiple client implementations, keeping deliveries on schedule and expectations aligned. You will work directly with clients' trading desk and technology teams, alongside other Client Services teams, to bring projects to successful completion. Success in this position depends on understanding priorities from the client's perspective and managing projects and deliverables effectively.

Responsibilities:

Manage client relationships and drive the implementation of projects and other client initiatives. Onboard new clients and manage existing clients. Work alongside technical Client Services team members to plan and deliver client projects. Manage client priorities, ensuring that any changes are clearly communicated and understood. Identify and document key risks, information gaps, and dependencies early so they can be mitigated. Create accountability with clear reporting of implementation progress. Keep internal and external stakeholders informed of project progress. Conduct quarterly reviews with senior client stakeholders alongside the senior management team. Serve as a liaison with internal departments including Sales, Development, and Technical Support. Track strategic client issues and advance them through internal groups. Coordinate timelines for new work deliverables. Manage multiple client accounts and prioritize tasks across them. Work with technical support and operations groups to ensure timely resolution of tactical issues. Initiate, participate in, and lead departmental and cross-departmental initiatives to improve processes. Job requirements Five or more years of experience in front-office trading account management and/or project management. Experience at a software product vendor or consultancy. Strong understanding of buy-side or sell-side trading platforms. Knowledge of FX or equities trading workflows. Ability to manage day-to-day project execution while maintaining a strategic perspective. Ability to work effectively in a fast-paced, team-oriented environment. Outstanding written and verbal presentation and communication skills. Exceptional customer service and relationship-building skills. Strong analytical skills and attention to detail. Self-motivated and proactive.

• FlexTrade Systems, Inc. does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an authorized agreement for a particular SOW (Statement of Work) in place is hired: such resumes are deemed the sole property of FlexTrade Systems, Inc.
• FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
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