Business and Digital Transformation Manager

Business and Digital Transformation Manager

Job Type:

Permanent

Job Sector:

Management

Region:

South West

Location:

Birmingham

Salary:

£65,000 to £75,000 per annum

Salary Description:

£65,000 - £75,000 (depending on experience)

Posted:

05/05/2026

Recruiter:

National Grid

Job Ref:

ER356/2026

We're pleased to offer an exciting opportunity for an experienced Business & Digital Transformation Manager to join our newly established Transformation office at National Grid Electricity Distribution (NGED).Reporting directly to the Head of Transformation, you'll play a pivotal role in shaping and driving the delivery of digital and technology activity across NGED's transformation programmes and wider business priorities. You'll bring clarity and structure, providing senior leaders with clear insight into progress, milestones, dependencies and risks — enabling strong governance and informed decision‑making.

This role sits at the intersection of business and technology. You'll work closely with senior stakeholders, business leaders and IT & Digital teams to ensure digital priorities are aligned to transformation and other business outcomes and delivered at pace.

And because we know flexibility matters, this role offers a hybrid working approach—a mix of home and office working and you'll also have the freedom to base yourself at any of our sites across the East Midlands, West Midlands, South West, or Wales, with travel to NGED locations 2-3 times a week.

About UsWe're National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

Main ResponsibilitiesWorks with business areas and IT&D to drive progress and ensure visibility of IT&D deliverables in the Transformation Programme and to meet broader business needsEnsures business owners are determining their digital prioritisation within the Transformation programmes and wider NGED businessEnsures that digital related progress, dependencies and risks are clearly understood, communicated and reflected in transformation reporting and governance.

Ensures visibility of the prioritised IT&D backlogs, aligned to Transformation outcomes and wider business deliverablesCreates and maintains transformation roadmaps and ensures visibility of IT&D deliverable dependencies, working with business and IT&D teams to identify risks and ensure mitigation plans are defined, helping re-prioritise deliverables as neededSupports the definition and tracking of measures, targets and KPIs to enable effective benefits realisation and outcome reportingWorks with senior stakeholders to ensure alignment between digital and technology activity and business objectivesSupports the adoption and embedding across NGED of agile delivery practices and the product ownership strategy, including product roadmaps, prioritisation processes in alignment with commercial objectives and KPIs and business needsProvides robust, productive challenge to the pace and scale of digital delivery with transparent performance reporting to ensure execution is effective on time and risks are managed The Ideal CandidateExperience in business transformation with strong IT&D components, including developing roadmaps, defining benefits cases and complex programme managementAble to identify areas to add value, structure work needed and proactively deliverDemonstrates the ability to take full ownership, drive delivery of planned results, identify and remove any roadblocksDemonstrates the ability to clearly structure and manage complex projects/programmes across wide range of stakeholders and extended teamsAbility to proactively identify and highlight risks, issues and dependencies and work with the business unit and IT&D teams to identify and implement mitigationsStrong analytical, data and critical thinking skills; can break down problems into root causes, drivers and structure clearly an action plan and work with individuals to move forward at pace to addressStrong communication skills, both written (Powerpoint & Word) and verbal with an ability to get to the key insights and recommendations clearly and effectively at multiple levelsExperience working with senior stakeholders, with the ability to build trusted relationships and enable informed decision-makingEffective people management skills with the ability to influence and manage individuals across multiple teams to work togetherExperience working in an Agile Operating Model will be an advantage #LI-SC1 #LI-HYBRIDAbout The CompanyJoining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

Annual performance related bonus28 days Annual Leave plus 8 Bank HolidaysCompetitive contributory pension scheme (we double match your contributions up to a maximum of 12%)Annual Share Save planLife insurance 4 x annual salaryContributory healthcare for you and your familySupport via our Employee Assistance Programme, including musculoskeletal and physiotherapy servicesFree on-site parking at all our main sitesThings you need to knowAs an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk. Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin. National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.

Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.

We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.