Asset Lifecycle Management Iron Mountain's Asset Lifecycle Management (ALM) business is responsible for the deployment, management, and ultimate decommissioning and disposition of technology assets. These include hard drives, servers, laptops, tablets, and network devices that contain customer or organizational data that needs utmost safeguarding when they reach their end of useful life. In the process, ALM takes IT assets to sanitize, clean, and remove the data and recycle or repurpose in a sustainable and environmentally sound way. Elevate Your Career at Iron Mountain As a Service Delivery Coordinator , you'll play a vital role in supporting a high-value client and ensuring a high-touch client experience. In this role, you will oversee the redeployment and lifecycle management of IT assets, support short-term project execution, and coordinate internal and external logistics across a large-scale, multi-site operation. You'll be key in managing asset returns, processing, and redeployment, while ensuring tight coordination with internal processing centers and client stakeholders. A significant part of your responsibility will be directing logistical traffic and managing the movement of assets across a large network of sites.

What We Offer:

Remote opportunity

FULL BENEFITS

- Starting Day 1 Flexible Vacation Policy 401(k) with

Company Match & Employee Stock Purchase Program Tuition Reimbursement Salary :

$68,400

Key Responsibilities:

Client interface for customer service handling of Inventory Control and Asset Decommissioning; including destruction and applicable security requirements. Manage Asset tracking and reporting for the Life-cycle management of assets, including decommission and destruction, and security certification attainment. Manage third party vendors for warranty management and process improvement associated with asset disposal; including Client Revenue Share Process. Client interface for project management of new bank sites: including asset tracking and deployment, along with management of third party vendors. Create and provide Statement of Work summary for building closures, restacks and consolidations.

Other Responsibilities:

Facilitate weekly meeting with client to review Documentation and Change Management. Assist client with process improvement associated with shipping, resulting in reduction of shipping costs, and increased asset control. Weekly meeting with Project Manager and client regarding new install schedule, documenting actions, owners, and timelines. Management of monthly client invoicing and third party vendor management. Monthly client project reporting relating to costs associated with asset deployment and decommissioning. Conduct monthly Customer Satisfaction survey, with focus on results associated with delivery improvements. Initiate and oversee client onsite visits and physical audits of

Client Supply Product, IT Asset Disposition/Disposal:

including documented actions, timelines, and owners, for client approval.

Key Requirements:

2+ years of program or project management experience Strong understanding of internal logistics, IT asset management, and customer-facing project coordination. Ability to manage multiple workstreams and triage asset requests from stakeholders who may require specific device counts or configurations. Detail-oriented with strong organizational and multitasking skills. Excellent verbal and written communication, with comfort communicating at both operational and executive levels. Proven ability to self-manage, make decisions independently, and drive execution without close oversight. Proactive, solutions-focused, and calm under pressure.

Disclaimer:

This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.

US:

Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions. Join us at the Mountain where culture and values are practiced and respected every day. Apply Now! #

OPS Pay:

$68,400.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person