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Parkland

Manager, Service Delivery - Data Center

Pay: Not specified

Posted: 2 days ago

Location: Dallas, TX (Onsite)

Last Updated: 15 hours ago

Hours: Full-Time

Expires: 10/21/2026

Career Insights for Technical Program Manager

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What they do

A Technical Program Manager oversees all aspects of technical projects for their organization. They focus on overseeing the development, implementation, and delivery of technical solutions or products, often involving software development, hardware engineering, or IT infrastructure. They may be responsible for initiating programs, monitoring their progress, and providing technical support if issues arise.

$165,420 / year median in Texas

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Job Description

Location:

8435 Stemmons Bldg.

Job Description Education Required:

Bachelor's Degree Education Substitution :

Experience can be substituted for education.

Work Experience Required:

8+ Years of IT infrastructure

Experience Substitution:

Education can be substituted for experience. Knowledge, Skills, & Abilities Adept at problem solving and decision making skills Adept at collaboration and teamwork Adept at growth mindset (agility and developing yourself and others) Adept at execution and delivery (planning, delivering, and supporting) Adept at business intelligence Adept at digital literacy skills Licenses/Certification(s)/Registration(s) preferred: ITIL foundations Current Cisco Certification(s)

BICSI-RCDD BICSI-DCDC

Schneider

DCCA CNET CDCDP

Familiarity with:

ANSI/TIA-942

(Infrastructure & Design)

BICSI 002

(Best Practices and Implementation)

ANSI/TIA-606-B

(Administration and Labeling)

Competencies Leadership & Talent:

Coaches, mentors, reviews and delegates work to lower level professionals. Manages highly complex projects or processes.

Communication & Influence :

Requires communication with senior leadership. Communicates with contacts both within and outside of function on matters that require explanation, interpretation, and/or advising. Influences parties within the department regarding concepts, practices and approaches.

Organizational Impact :

Works to achieve operational, functional, and/or business targets with significant impact on departmental results. Recognized subject matter expert; helps develop new and improved products, processes and systems within the department. Contributes to the development of goals and planning efforts for the department. Manages large projects or processes that span outside of the department.

Knowledge & Experience :

Requires mastery of specialty area and working knowledge of industry practices/other areas, typically obtained through advanced education (Masters) and strong experience.

Problem Solving :

Evaluates situations using multiple sources of information.

Interpersonal Skills :

Developed communication and diplomacy skills used to direct/persuade/influence others.

Requisition ID:

990325