IT Project Manager

Description We are looking for an IT Project Manager to lead complex technology initiatives in San Antonio, Texas. This role is responsible for guiding projects from initial intake through final completion while keeping priorities, timelines, and business goals aligned. The ideal candidate brings strong structure to changing requirements, communicates effectively with both technical and executive audiences, and drives consistent delivery through sound planning and proactive decision-making.

Responsibilities:

• Direct assigned IT projects through the full lifecycle, ensuring work progresses according to approved scope, schedule, and expected business outcomes.
• Build and maintain detailed project roadmaps, milestones, and delivery plans that bring clarity to shifting or incomplete requirements.
• Evaluate proposed changes to scope or priorities, outline downstream impacts, and secure stakeholder alignment before adjustments are made.
• Monitor risks, dependencies, and emerging issues closely, taking action early to keep projects on track and reduce escalation needs.
• Lead cross-functional meetings that produce clear decisions, assigned ownership, and documented next steps for all participants.
• Create concise updates for leadership that highlight progress, business impact, unresolved concerns, and decisions needing executive input.
• Tailor communication for technical teams, business partners, and senior leaders to ensure shared understanding across the project.
• Combine information from project tools, documentation, and reporting sources to maintain an accurate view of status, timelines, and deliverables.
• Use AI-enabled tools to improve documentation quality, summarize information efficiently, and support planning and reporting activities.
• Facilitate project closeout reviews and lessons-learned discussions while contributing ideas to improve project governance, templates, and delivery practices. Requirements
• Bachelor's degree from an accredited institution.
• At least 5 years of experience managing projects, ideally within IT, technology, or enterprise environments.
• Proven ability to independently oversee projects from initiation through closure with limited supervision.
• Experience working with senior stakeholders, including directors, vice presidents, or other executive leaders.
• Hands-on knowledge of project and collaboration platforms such as ServiceNow, Smartsheet, Jira, or similar tools.
• Strong proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, Teams, and Outlook.
• Practical experience using AI tools such as Microsoft Copilot, ChatGPT, or comparable solutions to support planning, reporting, or documentation.
• Excellent verbal and written communication skills, along with strong judgment, ownership, and the ability to escalate risks effectively.

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