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firstPROPhiladelphia

Cisco Meraki Network Implementation & Support Specialist

Career Insights for Network Analyst / Specialist

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What they do

A Network Analyst or Specialist plans, implements, tests and maintains computer systems within a company. Analyses businesses to identify problems and recommends suitable technical solutions.

$101,848 / year median in Delaware

-25% projected decline

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Job Description

firstPRO is seeking a Cisco Meraki Network Support Specialist to support a multi-year network modernization initiative across multiple remote business locations. This hands-on role combines Meraki network support, hardware deployment, ISP coordination, vendor management, and project tracking. Key Responsibilities Support and troubleshoot Cisco Meraki networks across multiple remote locations. Configure and monitor switches, firewalls, wireless infrastructure, and connectivity through the Meraki Dashboard. Identify and replace legacy or end-of-life network equipment. Plan, stage, configure, and deploy network hardware. Coordinate installation schedules with business locations, vendors, field technicians, and ISPs. Provide technical direction to third-party remote-hands teams. Complete Meraki configurations and validate connectivity following installations. Coordinate ISP installations, circuit upgrades, and WAN connectivity. Track multiple deployments, schedules, issues, dependencies, and completion status. Provide remote troubleshooting and ongoing network support. Maintain accurate network and deployment documentation. Escalate complex issues to senior network engineers as needed. Required Qualifications Hands-on experience with Cisco Meraki and the Meraki Dashboard. Strong understanding of switching, routing, VLANs, firewalls, VPNs, WAN, and TCP/IP. Experience deploying, configuring, and troubleshooting network hardware. Experience coordinating with vendors, ISPs, field technicians, or remote locations. Strong communication, organization, and problem-solving skills. Ability to manage multiple deployments and priorities simultaneously. Ability to work independently and as part of a network engineering team. Ability to work onsite 1-2 days per week. Preferred Qualifications Experience supporting multi-site or branch networks. Experience with network hardware refresh or infrastructure modernization projects. Familiarity with additional Cisco technologies. Experience with ISP/circuit upgrades. Exposure to Azure networking or Meraki in Azure. Cisco or Meraki certifications/training.
Pay:
$45.00 - $50.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance
Work Location:
In person