TECHNICAL LEAD L1

Wipro Limited - 3.8 Fort Lauderdale, FL Job Details $60,000 - $135,000 a year 2 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Qualifications Cisco Unified Communications Call center experience IT service management Public Cloud Technical solutions implementation Production systems AWS Cloud service support IT support Telephone systems Implementing IT solutions

Full Job Description Job Title:

TECHNICAL LEAD L1

City:

Fort Lauderdale State/Province:

Florida Posting Start Date:

9/11/26 Wipro Limited (

NYSE:

WIT, BSE

507685,

NSE:

WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Contact Center Production Implementation Engineer Fort Lauderdale, Florida or NJ 5+ years of contact center implementation and support experience. Demonstrated Cisco UCCE production implementation experience. Hands-on AWS Connect implementation and operational support experience. Experience supporting large-scale enterprise contact center environments. ITIL Foundation certification or working knowledge of ITIL processes. AWS Certification preferred. Cisco Collaboration or UCCE certifications preferred. Bachelor's Degree, Technical Diploma, or equivalent experience. The primary technical focus for this role is Cisco Contact Center technologies, including Cisco

UCCE, CVP, ICM

scripting, CUCM, SIP, voice gateways, and AWS Connect implementation and support.

Mandatory Skills:

Cisco Contact Center Enterprise Admin .

Experience:

5-8 Years . The expected compensation for this role ranges from $60,000 to $135,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.