Design, configure, and maintain enterprise LAN/WAN/Wireless infrastructure using Cisco switches/routers, Meraki Dashboard/SD-WAN, and high-performance wireless access points.
Network Access Control & Perimeter Security:
Manage enterprise firewall platforms (Cisco FTD/FMC, ASA, Checkpoint) and maintain identity-based access control policies via Cisco ISE integrated with Active Directory.
Cloud & Systems Modernization:
Drive modern infrastructure initiatives, including Active Directory to Microsoft Entra ID migrations, virtualization consolidation (VMware/Proxmox/Hyper-V), and Microsoft 365 tenant management.
Incident & Problem Management:
Act as a lead escalation point for Tier 2/3 issues and major incidents. Perform root cause analysis (RCA), monitor traffic/logs (Splunk, F5 load balancers), and optimize system reliability across data centers.
IT Service Operations & Support:
Administer ITSM workflows (ServiceNow) to track, prioritize, and resolve enterprise support requests while managing core network services (DHCP/DNS).
Project Delivery & Team Leadership:
Lead infrastructure cutovers, site deployments, hardware migrations, and SAN/equipment relocations. Provide technical coaching and operational guidance to junior engineers and technicians.