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BB
Boring Business Systems
Lead Network Engineer (Managed Services)
Career Insights for Network Engineer / Architect
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Based on Florida data
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What they do
A Network Engineer or Architect designs and builds computer network systems, including software and hardware. Runs program and system tests, solves technical problems and maintains the network system. Designs and analyzes computer network models.
$125,815 / year median in Florida
-7% projected decline
Job Description
About Us Your journey doesn't have to be boring - but your job can be! At Boring Business Systems, we believe in making business technology anything but boring! We are a growing Managed Service Provider (MSP) delivering high-quality IT services to businesses throughout Central Florida. Our services include help desk support, cybersecurity, proactive monitoring and maintenance of servers and desktops, technology planning, full-scale IT implementations and more! We pride ourselves on delivering exceptional customer service while fostering a collaborative, positive team culture where employees are encouraged to grow, innovate, and make a real impact. Position Summary We are seeking a Lead Network Engineer to join our growing Managed Services team. This is a high-level technical position responsible for designing, implementing, securing, and supporting complex network infrastructures for our clients. The ideal candidate possesses strong technical expertise, excellent troubleshooting abilities, and a passion for mentoring others while delivering exceptional customer experiences. In addition to serving as the technical lead on advanced networking projects, this individual will provide guidance to our helpdesk team, recommend strategic technology solutions, and help ensure our clients' IT environments remain secure, reliable, and scalable. Key Responsibilities Design, implement, configure, and support enterprise network environments Lead complex network deployments, upgrades, and infrastructure projects Troubleshoot advanced routing, switching, firewall, VPN, and wireless issues Configure and support firewalls, VLANs, SD-WAN, VPNs, and network security solutions Monitor network performance and proactively identify opportunities for improvement Provide Tier III escalation support for complex networking issues Work closely with clients to understand business needs and recommend technology solutions Mentor and provide technical guidance to helpdesk team and support staff Create and maintain accurate network documentation and diagrams Collaborate with internal teams to ensure successful project implementation and customer satisfaction Stay current on emerging networking, cloud, and cybersecurity technologies What We're Looking For Strong analytical and troubleshooting skills Excellent communication and customer service abilities Ability to explain technical concepts to non-technical users Self-motivated professional who can work independently and prioritize multiple projects Strong leadership and mentoring skills High attention to detail and commitment to quality Ability to thrive in a fast-paced MSP environment Passion for continuous learning and emerging technologies Strong organizational and project management skills Qualifications & Experience 3-5+ years of Network Engineering experience in an MSP environment Proven experience designing and supporting complex network infrastructures Strong knowledge of routing, switching, VLANs, VPNs, wireless networking, and network security Experience configuring and supporting firewalls and network security appliances Experience with Microsoft Windows Server environments and Active Directory Experience with Microsoft 365 and cloud technologies is preferred Experience with virtualization platforms (VMware and/or Hyper-V) preferred Familiarity with cybersecurity best practices and disaster recovery planning Experience leading technical projects from planning through implementation Valid driver's license with a clean driving record Preferred Certifications Cisco