A Network Analyst or Specialist plans, implements, tests and maintains computer systems within a company. Analyses businesses to identify problems and recommends suitable technical solutions.
Monday-Friday, 9:00 AM-6:00 PM; hours may vary based on workload and project requirements
Job/Role Description:
Plan, design, implement, and support new and existing network, server, and storage infrastructure based on project requirements, capacity plans, and operational needs Monitor, troubleshoot, diagnose, and resolve server, network, and storage-related problems and failures Perform technical troubleshooting using the OSI model, coordinate equipment repairs, and escalate complex problems when necessary Install and configure server and network hardware and software in accordance with established security standards Detect and correct system outages, errors, and performance issues by monitoring systems and modifying configurations as needed Support switching, routing, DNS/DHCP, Windows Active Directory, VMware, firewalls, storage area networks, and related infrastructure technologies Provide security consulting and technical support for IT infrastructure across firewalls, operating systems, servers, and network devices Provide second-level technical support for security systems and authentication mechanisms across multiple operating-system platforms Participate directly in the planning, design, maintenance, testing, and documentation of disaster-recovery plans Develop technical designs and implementation plans for small infrastructure projects Serve as a technical project lead when required and provide technical direction to project-team members Consult with internal IT departments, vendor technical specialists, and technology account managers Cross-train and mentor less-experienced Network and Systems Security Analysts Ensure network security controls comply with applicable IT security policies, standards, and guidelines Apply cybersecurity best practices across network, server, storage, and virtualized environments Drive operational excellence, build collaborative working relationships, and exercise sound technical judgment Take ownership of assigned responsibilities and adapt effectively to changing technical and business needs
Required Qualifications:
Minimum of six years of hands-on experience implementing and maintaining Windows servers, VMware, storage area networks, firewall technologies, and Cisco networking An associate degree in Computer Science, Engineering, Mathematics, Management Information Systems, or a related IT discipline combined with at least four years of relevant hands-on experience may be considered A bachelor's degree in Computer Science, Engineering, Mathematics, Management Information Systems, or a related IT discipline combined with at least three years of relevant hands-on experience may be considered High school diploma or GED Intermediate knowledge of network or server infrastructure, including the ability to support environments of varying complexity Hands-on experience supporting switching, routing, DNS/DHCP, Windows Active Directory, VMware, hardware installation and maintenance, firewalls, and cybersecurity best practices Experience troubleshooting network and infrastructure problems using the OSI model Experience installing and supporting network, server, and storage hardware and software Experience supporting security systems and authentication mechanisms At least one associate-level and one senior-level industry certification, such as MCSA, MCSE, VCP, CCNA, CCNP, CEH, GIAC, or CISSP Ability to provide technical direction, collaborate across IT teams, and work effectively with external technology vendors Strong troubleshooting, analytical, communication, documentation, and problem-solving skills Ability to pass a NERC-compliant background check
Preferred Qualifications:
Bachelor's degree in Computer Science, Engineering, Mathematics, Management Information Systems, or a related IT discipline CCNA, VCP, CISSP, or MCSA certification Experience serving as a technical project lead or consultant Experience mentoring or cross-training junior infrastructure professionals SolarWinds experience is a strong plus Experience supporting disaster-recovery planning, testing, and documentation
