Production Support Lead - Oracle SOA - INTL - INDIA

Job Description We are seeking an experienced Production Support Lead with deep hands-on expertise across Oracle SOA Suite (BPEL/Mediator), Oracle Service Bus (OSB), Oracle WebLogic Server, and Oracle Integration Cloud (OIC). The role is responsible for keeping integration platforms stable, secure, performant, and compliant, driving incident resolution, root cause analysis, release deployments, and continuous improvements in a 24×7 production environment. You will partner closely with application teams, architects, DBAs, network/security, and vendors to ensure high availability and reliability of mission critical integrations.

Hourly Pay:

$15-20/HR USD - negotiable based on expertise We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

•  15+ years in integration platform production support with strong focus on Oracle SOA Suite, Oracle Service Bus, Oracle WebLogic (11g/12c), and Oracle Integration Cloud.
•  In depth knowledge of: o 

SOA Suite:

BPEL, Mediator, Human Workflow, Business Rules, Enterprise Scheduler (ESS), adapters (JMS, DB, FTP/SFTP, File, REST/SOAP). o 

OSB:

Proxy/Business services, pipelines, error handling, throttling, split join, transports, and security policies. o 

WebLogic:

Domains, clusters, managed/admin servers, Node Manager, JMS/JDBC, work managers, JTA, tunings. o 

OIC:

Integrations (App Driven/Scheduled/Streaming), Lookups, Connections/Agents, error hospital/retry, monitoring & diagnostics, package migration.

•  Strong proficiency with WLST, shell scripting (bash), Groovy/Python (nice to have) for automation.
•  Expertise in troubleshooting: logs (diagnostic/server), thread/heap dumps, GC logs, JVM tuning, connection leaks, message backlogs, stuck threads.
•  Familiarity with CI/CD (Jenkins/Azure DevOps), Git, artifact repositories, and promotion workflows.
•  Experience with observability tools: AppDynamics, OEM, Splunk/ELK, Grafana/Prometheus, Dynatrace/AppDynamics (or equivalents).
•  Solid understanding of networking (load balancers, SSL/TLS, proxies), security (certs/keys, OAuth/JWT, WS-Security), and governance (change control, CAB).
•  Strong communication for incident bridges, executive updates, and vendor interactions.