Senior IT Technician Speros - 2.9 Savannah, GA Job Details Full-time $60,000 - $70,000 a year 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Opportunities for advancement Life insurance Retirement plan Qualifications Teamwork Interpersonal skills CCTV Public Cloud Windows Security system Company vehicle operation VLAN Driver's License VoIP Cloud service support Azure AD Cloud networking Server virtualization macOS IP networking Windows support Network routing Microsoft 365 support Cloud solution engineering Active Directory management Full Job Description About Speros Speros is a leading Managed Services Provider (MSP) committed to delivering exceptional IT solutions and support to a diverse client base. As technology continues to evolve, we remain focused on providing innovative, reliable, and customer-centric services. We foster a collaborative team environment where technical expertise, professional growth, and outstanding customer service are valued and rewarded. Position Overview Speros is seeking a highly skilled and experienced Senior IT Technician (Level 3 Engineer) to join our growing technical services team. This position serves as a senior technical resource responsible for resolving complex infrastructure issues, supporting escalated client requests, implementing advanced IT solutions, and mentoring junior technicians. The ideal candidate will possess extensive experience working with Microsoft environments, virtualization platforms, networking, cybersecurity, and cloud technologies. Key Responsibilities Provide advanced remote and on-site technical support for servers, network infrastructure, cloud platforms, and business-critical systems. Troubleshoot and resolve complex hardware, software, networking, virtualization, and security-related issues. Serve as the primary escalation point for Tier 1 and Tier 2 support technicians. Design, deploy, and maintain server, network, virtualization, and cloud solutions. Configure, manage, and troubleshoot Microsoft Windows Server environments. Implement and support Microsoft 365, Entra ID, Azure, Intune, and related cloud technologies. Manage virtualization platforms such as VMware and Hyper-V. Configure and support network infrastructure including switches, firewalls, VPNs, wireless networks, DNS, and DHCP. Perform advanced troubleshooting of SonicWall and other firewall platforms. Travel to client locations as required using company-provided transportation. Participate in a rotating on-call schedule. Additional compensation is provided during assigned on-call periods. Collaborate with project teams to plan, implement, and document new technologies and infrastructure solutions. Develop and maintain technical standards, troubleshooting procedures, and service documentation. Mentor and provide technical guidance to Tier 1 and Tier 2 technicians. Required Qualifications Minimum of 5 to 7 years of experience in an IT support, systems administration, or engineering role, preferably within an MSP environment. Valid driver's license with a satisfactory driving record. Advanced knowledge of Microsoft Windows Server environments. Extensive experience with Microsoft 365 administration and support. Strong experience with Microsoft Entra ID, Azure, Intune, and related cloud services. Advanced understanding of networking concepts including DNS, DHCP, VPNs, switching, routing, VLANs, and firewall management. Experience with virtualization technologies such as VMware and Hyper-V. Strong troubleshooting and analytical skills with the ability to independently resolve complex technical issues. Exceptional verbal and written communication skills. Preferred Qualifications Experience configuring, implementing, and troubleshooting SonicWall firewall solutions. Experience with ConnectWise PSA and NinjaOne (formerly NinjaRMM). Experience with cybersecurity solutions including endpoint security, email security, and vulnerability management. Experience with backup and disaster recovery solutions. Familiarity with Linux server administration. Prior experience leading technical projects and infrastructure deployments. Experience with surveillance camera systems and VoIP telephone systems, including installation, configuration, administration, and troubleshooting, preferred Desired Certifications Microsoft 365

Certified:

Administrator Expert (MS-102)

Microsoft Certified:

Azure Administrator Associate (AZ-104) CompTIA Network+ CompTIA Security+ VMware Certified Professional (VCP) SonicWall Certified Administrator (SNSA) Benefits Competitive salary based on experience and qualifications. Health, dental, and vision insurance. Company-paid life insurance. 401(k) retirement plan. Paid time off (PTO). Professional development and certification opportunities. Company-provided laptop. Company-provided mobile phone. Company vehicles provided for on-site service calls. Collaborative, team-oriented work environment. Opportunities for advancement and career growth. Schedule Full-Time Monday through Friday, 8:00 AM to 5:00 PM Participation in a rotating on-call schedule required; additional compensation is provided during assigned on-call periods. Occasional after-hours or emergency support as needed. Work Location Savannah, GA. Ability to commute to or work from the Savannah office and travel to client locations as needed. Why Join Speros? At Speros, you'll work alongside experienced IT professionals supporting a wide variety of technologies and client environments. We invest in our team's growth, encourage continuous learning, and provide opportunities to build valuable technical and customer service skills while advancing your IT career. If you're looking for a challenging and rewarding opportunity with a growing technology company, we'd love to hear from you.

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person