As an Infrastructure Specialist in System Administration, you will provide 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. You will play a critical role in building, setting up, and maintaining cloud applications, infrastructure, and networking.

Your primary responsibilities will include:

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Provide Technical Support:

Deliver 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.

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Develop and Configure Infrastructure:

Develop and configure infrastructure and configuration as code using Ansible and Terraform, and administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.

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Ensure System Security:

Ensure systems are safe and secure against cybersecurity threats, identify and fix technical problems, and install software updates and fixes.

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Manage Cloud Applications:

Manage Application ID, provide cloud elasticity by auto-scaling resources based on business requirements, and ensure DR and manual redundancy failover capabilities.

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Analyze and Resolve Issues:

Identify and resolve issues involving APIs, application services, and infrastructure problems, and escalate issues to the appropriate support level when necessary.

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Cloud-Based Solution Support:

Exposure to providing 24/7 technical support for cloud-based solutions, including troubleshooting and resolving issues across various applications, DevOps, middleware, security, and infrastructure components.

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Infrastructure Configuration:

Experience working with infrastructure and configuration as code using Ansible and Terraform, including administering Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.

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Database Administration:

Exposure to installing and configuring databases such as MYSQL, MSSQL, and PostgreSQL, including ensuring database security and performance.

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Cloud Security:

Experience working with cloud security features, including load balancing and CDN options provided by multiple cloud vendors, such as Azure Load Balancer and Application Gateway.

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Logging Cluster Management:

Exposure to installing and maintaining a logging cluster using Logstash, ElasticSearch, and Kibana to parse logs from applications and Docker containers.

• Familiarity with

ITIL Processes:

Exposure to ITIL processes and Integrated Service Level Management, including service management reports to keep clients informed.

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Knowledge of Kubernetes Nodes:

Experience working with Kubernetes nodes, ICP management, and middleware components.

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Cloud Application Architecture:

Exposure to cloud application architecture, including performing initial analysis on incidents and identifying potential issues.