The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA). The Network Analyst serves within the Division of IT Infrastructure and is responsible for maintaining, supporting, and enhancing the University's network and voice communications infrastructure. This position installs, configures, and troubleshoots network switches, routers, wireless systems, VoIP telephony equipment, and related connectivity components, as well as performs network cabling repairs and upgrades as needed. The analyst supports the administration of network management and monitoring systems, assists in safeguarding the security and integrity of the campus network and voice services, provides operational support for the University's VoIP environment, and maintains accurate network documentation to ensure reliability, performance, and continuity of services. Knowledge, Skills, & Abilities Required for this
Position Technical & Software Proficiency:
Basic knowledge of data network equipment configuration and operational requirements, with proficiency in the Microsoft Office Suite.
Organization & Time Management:
Strong organizational skills with the ability to manage multiple tasks, prioritize responsibilities independently, and meet deadlines effectively.
Interpersonal & Teamwork Skills:
Ability to work collaboratively, build positive working relationships, and interact effectively with others. Professional Growth & Attention to
Detail:
Detail-oriented with a demonstrated commitment to continuous learning and expanding professional skills. Minimum Qualifications Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. Bachelor's degree in Computer Science, Computer Engineering, Engineering, Electronics, or related technical degree from an appropriately accredited institution; or Bachelor's degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or an Associate's degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience. Anticipated Hiring Range $70,700 Position Type Permanent Full-Time Number of Hours per Week 40 Number of Months per Year 12 Salary Band Range $50,087 - $123,346 Salary Grade For administrative purposes during the implementation of Career Banding this contributing level position is considered a Salary Grade 76. Posting Text Open Date 09/23/2026 Close Date 09/30/2026 Open Until Filled No Special Instructions to Applicants To be considered, you must apply online. In order to complete the application process, please attach a cover letter, resume, and listing of references (include their complete contact information). Applicants who wish to claim veteran's preference must upload a copy of their
DD-214. PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR). Background/E-Verify Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment. Credential Verification All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements. EOE Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu. University Safety The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.