Amazon Connect Engineer

Location:

Westerville, OH Salary:

$60.00 USD Hourly - $65.00

USD Hourly Description:

Amazon Connect Engineer Location:

Westerville, OH Job Type:

Contract to Hire Job Description Our client is looking for an Amazon Connect Engineer with hands-on experience designing, developing, and supporting AWS-based contact center solutions. This role focuses on Amazon Connect configuration, AWS cloud architecture, automation, and scripting in a production environment. Responsibilities Design, deploy, and support Amazon Connect contact center solutions Build and maintain Contact Flows, CCP, Queues, Routing Profiles Manage Agent and Agent Hierarchy administration Develop integrations using AWS Lambda and scripting Work with S3, DynamoDB, and CloudWatch Implement Infrastructure as Code (IaC) and automation Support CI/CD pipelines and DevOps practices Troubleshoot and resolve complex technical issues Follow ITIL processes using service desk ticketing tools Collaborate with cross-functional teams and stakeholders Required Skills (2-3 Years) Amazon Connect (hands-on) AWS Cloud Architecture Automation and Scripting JavaScript, Node.js, or Python AWS Lambda S3, DynamoDB, CloudWatch Infrastructure as Code (IaC) CI/CD Pipelines JSON and related file formats Strong communication skills Nice to Have Python development AWS cloud infrastructure migration Telephony experience IVR and workforce call flow design Education & Certifications Bachelor's degree in computer science, Information Technology , or related field AWS Certifications preferred By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!