A Middleware Administrator configures and manages middleware systems. Installs and configures the middleware components according to the clients business requirements. Develops documentation and trains others. Develop plans associated with upgrades or patches. Troubleshoots technical incidents, analyzes problems.
Protingent has an exciting contract ERP Administrator opportunity with our client.
Job Description:
We are seeking a ERP Administrator to support our IT infrastructure and Infor Syteline ERP environment across our two manufacturing facilities (~400 employeesbined).
This role is responsible an ERP administrator for Syteline, ensuring it effectively supports production, inventory, procurement, and financial operations.
Job Responsibilities:
ERP Administration
Serve as a system administrator for Infor Syteline, managing users, roles, security groups, and site-level permissions across both facilities
Configure and maintain Syteline modules including Production/Job Management, Inventory, Purchasing, MRP, BOM/Routings, Quality, and Financials
Manage multi-site configuration within Syteline, ensuring proper site separation, intepany transactions, and data accuracy between the two facilities
Administer and troubleshooting Sytelineponents including IDO (Intelligent Data Objects), Workflows, EAM, and Infor Ming.le
Build and maintain custom reports using SSRS, and Syteline's reporting tools; support IDO Data Sources and BAQ-style queries
Manage integrations/interfaces between Syteline and other systems (EDI, WMS, Excel/CSV imports, third-party quality, Infor CPQ, and integrating with Salesforce CRM.)
Provide end-user training and support across departments (planning, purchasing, shop floor, accounting)
Maintain Syteline documentation: configurations, customizations, workflows, and standard operating procedures
Work with Infor support/VAR partner on tickets, escalations, and enhancement requests
General IT Duties
Provide tier 2/3 technical support for network and ERP-related issues
Ensure data security, backup integrity, andpliance withpany policies across sites
Participate in IT and business projects, including Syteline enhancements, network upgrades, and site expansions
Provide occasional after-hours/on-call support for critical network or Syteline issues (e.g., month-end close, production-impacting outages)
Job Qualifications:
Bachelor's degree in IT, Computer Science, or related field (or equivalent work experience)
2+ years hands-on experience administering ERP Systems
Experience in a manufacturing environment strongly preferred
Hands-on Syteline administration experience: user/security setup, IDOs, workflows, multi-site configuration
SQL query writing/report building skills for Syteline reporting
Understanding of manufacturing processes: MRP, CPQ, BOM, job/production scheduling, inventory control
Familiarity with EDI, barcode scanning systems, and shop floor data collection integrated with Syteline is a plus
Strong troubleshooting and analytical skills
Ability to work independently across sites and managepeting priorities
Clearmunicator able to translate technical issues for shop-floor and office end users
