NETAPP RESIDENT - HYBRID

SAN

JOSE, CALIFORNIA - 2026-10-13

We are seeking an experienced NetApp Resident Engineer to provide dedicated technical leadership and operational support for a strategic storage infrastructure modernization initiative. This role will partner closely with the customer's engineering and infrastructure teams to migrate data from Dell EMC Isilon storage platforms to NetApp storage solutions while improving the reliability, stability, and operational maturity of the customer's ONTAP environment.

The ideal candidate combines deep NetApp ONTAP expertise, storage migration experience, automation skills, and the ability to operate independently within a highly technical Electronic Design Automation (EDA) environment.

Work Arrangement:

Hybrid schedule requiring both remote and onsite work. Approximately 60% local support, with periodic onsite presence in San Jose, CA as required.

THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A NETAPP RESIDENT

Storage Migration and Modernization:

Assess the customer's existing Isilon storage infrastructure and develop a comprehensive migration strategy

Lead and support migrations from Dell EMC Isilon to NetApp storage platforms

Provide technical guidance and best practices for storage architecture, implementation, and optimization

Validate configurations, perform testing, and ensure successful migration outcomes

ONTAP Operations and Support:

Promote reliability, stability, and operational excellence within the customer's NetApp ONTAP environment

Troubleshoot complex storage incidents, failover events, and performance issues

Diagnose and resolve issues related to specific ONTAP releases and configurations

Pull and analyze AutoSupport data and perform initial diagnostics without immediately opening vendor support cases

Collaborate with professional services and support teams to accelerate issue resolution and drive root cause analysis

Automation and Process Improvement:

Develop and implement automation solutions to improve storage operations and reduce manual effort

Utilize scripting and automation tools such as Python and Ansible to streamline administration and migration activities

Identify opportunities to improve operational efficiency, monitoring, and support processes

Technical Leadership and Knowledge Transfer:

Serve as a trusted storage advisor to the customer's engineering and infrastructure teams

Transfer knowledge to customer personnel through mentoring, documentation, and hands-on training

Promote operational independence by enabling customer teams to manage and support their environment effectively

Communicate technical findings, recommendations, and project updates clearly to both technical and non-technical stakeholders

YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE

Experience supporting Electronic Design Automation (EDA) environments and customers

Proven expertise in NetApp-to-Isilon and/or Isilon-to-NetApp storage migrations

Strong automation experience

Deep expertise with NetApp ONTAP administration, architecture, and troubleshooting

Strong understanding of storage infrastructure, replication, failover, and data protection technologies

Experience developing automation solutions using:

Python

Ansible

Advanced diagnostic and debugging capabilities

Experience with storage configuration, validation, and testing

Ability to independently perform system assessments and technical problem resolution

Strong written and verbal communication skills

PREFERRED QUALIFICATIONS

Knowledge of EDA workflows, infrastructure, and storage requirements

Experience with cloud platforms, including:

AWS

Google Cloud Platform (GCP)

Familiarity with NetApp support tools and diagnostics

Ability to gather and analyze AutoSupport information and execute initial troubleshooting activities independently

PROFESSIONAL ATTRIBUTES

Self-directed and capable of working independently within a complex enterprise environment

Strong customer-facing consulting skills

Proven ability to build trust with technical stakeholders

Excellent analytical, troubleshooting, and problem-solving abilities

Professional demeanor with a collaborative approach to cross-team work

ADDITIONAL INFORMATION ABOUT THIS ROLE

Travel:

Primarily supporting the San Jose, CA location with occasional onsite requirements

Non-local candidates must be able to travel onsite approximately once per quarter

Pay:

up to $150,000

View our benefits information here: https://marketing.mytsp.net/tsp-benefits

No corp-to-corp candidates

Candidates must be authorized to work in the United States

WE ARE TSP

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We're driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We don't manufacture devices or sell software — our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.