REMOTE Infrastructure Engineer (SCCM, Mimecast)

Job Description A client in the talent agency space is seeking a junior to mid level Infrastructure Engineer to support the day to day operations, patching, and reliability of core server and endpoint infrastructure. This role is critical as parts of the infrastructure team transition, and they need someone who can step in quickly, take ownership, and operate independently by April while still being collaborative and open to knowledge transfer. This role is hands on and operationally focused, supporting a global, collaborative infrastructure team and reporting directly to the Sr. Global Director of Infrastructure & Enterprise Solutions. Key Focus Areas

• 50% server patching & SCCM administration
• 50% ticket based infrastructure support o Volume fluctuates (some days 1 ticket, other days 10+)
• Environment includes ~500 Windows servers
• Primary tools: SCCM and email/messaging platforms
• Heavy emphasis on stability, reliability, and security We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 3-5 years experience in Infrastructure Engineering or Systems Administration
• Strong SCCM experience
• Mimecast experience for email administration, administering spam rules, etc.
• Windows Server administration with a focus on patching and updates
• Email/messaging administration experience
• Strong troubleshooting skills and comfort handling tickets
• Clear documentation and communication skills