Desktop/Network Support Technician

Robert Half is partnering with a client to find a hands‑on Desktop / Network Support Technician to support day‑to‑day IT operations. This is a boots‑on‑the‑ground role ideal for someone who enjoys working directly with hardware, networking equipment, and end users in a fast‑paced environment.

This role supports a Cisco‑based network environment and works closely with the Network Administrator on infrastructure and endpoint support.

Day‑to‑Day ResponsibilitiesProvide hands‑on, on‑site IT support across desktop and network environmentsAssist the Network Administrator with daily network operations and projectsBuild, configure, and deploy PCs and desktopsReplace and refresh wireless access points (no cabling required)Support Cisco switches and Palo Alto firewalls in a Cisco network environmentPerform wireless refreshes and access point replacementsProvide Tier II hardware break‑fix support for PCs, laptops, printers, servers, switches, UPS equipment, and related devicesSupport end users as needed; role requires regular interaction with non‑technical staffPerform hardware, software, and network troubleshootingAssist with backups, patch installs, incident resolution, and account maintenancePerform preventive maintenance activities across IT systems