Duration:

12 Months

CLASSIFICATION SUMMARY

The Network Engineer Lead works under the general supervision of the Director of IT Infrastructure and is the Lead of the Network Engineering Division. The incumbent of this position will ensure the stable operation of the computer networks, including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. This position will also analyze and resolve network related hardware and software problems in a timely and accurate fashion, and provide training where required to lower-level support personnel.

SERIES LEVEL

This is a stand-alone position.

ESSENTIAL FUNCTIONS

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Daily delegation of support tickets in a priority focused manner. Manage numerous concurrent tasks and assignments, with frequent interruptions. Managing a team including workload management, time off requests, performance evaluations and mentorship. Assist and mentor team members during the duration of an assignment or project when necessary. Serves as a subject matter expert for all networking. Ability to install software and hardware on networking equipment and microcomputers. Deploy LANs, WANs and wireless networks, including routers, switches, firewalls and other hardware. Ensure upgrades of all network hardware and related software is performed timely. Coordination with third party vendors for installations. Planning of new network build outs and refreshing of equipment and cabling. Monitor network performance and troubleshoot problem areas as needed. Maintain network performance history and provide network performance statistics and reports. Perform network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Participate in managing all network security solutions. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected information and other sensitive data. Assist with purchasing and acquisition of network components and services. Assist the Director of IT Infrastructure with short-term planning and long-term planning for network operations; works with end-users to understand utilization and networking needs. Assist with the development of procedures and standards pertaining to network operations. Receive, prepare and process a variety of reports, correspondence, inventories and other documentation as necessary to carry out job responsibilities and comply with departmental or city procedures. Participate in/on a variety of meetings, conferences, training sessions and/or other related groups in order to receive and convey information. Be available during the normal business hours and may occasionally be asked to vary their schedule and/or work overtime to meet department requirements. Work will generally be performed using computer equipment in an indoor office environment. Some work will require outdoor configurations and installation. Setup or maintenance of some peripheral equipment may require work in areas such as data rooms or wiring closets with restricted room for movement. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. Performs other duties as assigned.

DEPARTMENT SPECIFIC DUTIES

(if any):

SD/WAN & Protocols:

Hands-on experience with SD/WAN technologies, IPSEC, VPLS, OSPF, VRFs, and expert knowledge of network and routing protocols.

Hardware:

Strong familiarity with Cisco equipment, specifically Catalyst and Meraki lines. Expert knowledge of switch configuration and programming.

Firewalls:

Expert knowledge of firewall administration (Zones and Policies). Checkpoint firewall experience is highly required.

Network Design:

Expert knowledge of enterprise network designs and a complete understanding of the OSI model.

Problem Solving:

Proven ability to define requirements, analyze problems, and propose/implement solutions. Ability to configure, test, and troubleshoot network equipment logically.

Work Style:

A self-starter capable of working independently or collaborating seamlessly with the client's internal team. Highly adaptable to changing project requirements.

Continuous Learning:

Stays current with new technologies and technical publications relevant to the contract scope.

MINIMUM QUALIFICATIONS

Bachelor's degree in information technology, Information Systems, Computer Science or Similar and four (4) years of professional experience in data communications, networking, troubleshooting and repair, supplemented by the necessary years of education/technical training in data communications from a college or any combination of equivalent experience and education.

LICENSING AND CERTIFICATIONS

Cisco Certified Network Professional (CCNP) Enterprise Cisco Certified Internetwork Expert (CCIE) Enterprise Infrastructure - desired.

SUPPLEMENTAL INFORMATION

Communicate professionally and maintain effective relationships with administrative and elected officials, vendors, outside government agencies, the public, and fellow employees through oral and written communication. Expert knowledge of network and routing protocols. Expert knowledge of switch configuration and programming. Expert knowledge of enterprise network designs. Expert knowledge of firewall administration (Zones and Policies) Checkpoint firewall experience is a plus. Continually gain new knowledge, and understand new technologies, by reading and understanding technical publications. Ability to determine, define and analyze problem definitions, requirements, and propose solutions. Ability to configure, test, and troubleshoot network equipment. Ability to work in a team-based environment. A complete understanding of OSI model. Ability to communicate effectively verbally and in writing. Ability to problem solve and think logically. A self-starter able to work independently or in a team environment. Ability to be a team player who is self-organized, self-disciplined, and eager to constantly improve themselves and team processes for efficiency and progress. Ability to adapt to a changing work environment.

PHYSICAL DEMANDS

Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing and repetitive motions.

WORK ENVIRONMENT

Sedentary Work:

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. About our

Company:

- 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and

ISO 9001

quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. LI_

TSC Pay:

$65,000.00 - $75,000.00 per year

Experience:

Cisco networking: 5 years (Required)

License/Certification:

CCNP (Required) CCIE (Required) Ability to

Commute:

Chattanooga, TN 37402 (Required)

Work Location:

In person