Technology Specialist

Technology Specialist Resound Credit Union - 3.5 Nashville, TN Job Details Full-time 1 day ago Qualifications Driver's License Computer networking Productivity software Full Job Description

ARE WE THE COMPANY FOR YOU?

Are you looking for a position that you can really enjoy? Resound Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Technology Specialist to join our growing team! This position is located at our Nashville location.

ABOUT RESOUND CREDIT UNION

Resound Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Resound Credit Union is guided by the philosophy of people helping people . At Resound, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service .

IS THIS POSITION FOR YOU?

As a Technology Specialist, you will provide support for the core financial application (Symitar Episys) and clerical duties to support the efforts of the Information Technology (IT) department. Also, install, upgrade, and maintain computer hardware and peripheral equipment as well as assist with special projects.

DUTIES AND RESPONSIBILITIES

Provide internal technical support and consultation for employees in all credit union applications. Provide assistance and support for all hardware and software installations and upgrades including Windows desktop support. Assist with maintaining systems documentation according to applicable policies and standards. Assist with coordination of IT resources including the core system, telecommunications network, telephone system, and PC connectivity. Work with vendors as requested. Perform daily operations tasks, including batch processing, and other duties. Assist with special projects, during period-end processing, and other times as needed. Maintain key fob access control system and security camera system. Perform other duties as required.

EDUCATION

Two years information technology experience or training is preferred. A minimum of two years college education is also preferred. Training with Windows O/S is also preferred.

WORK EXPERIENCE

Prefer experience with Symitar Episys software and/or IBM AIX operating system. A working knowledge of networking technologies and desktop systems and applications including the Microsoft Office suite of products is required.

PHYSICAL AND MENTAL REQUIREMENTS

The duties of the position can be physically demanding and require the lifting of computer hardware and other IT related products, which are often bulky and heavy. Good manual dexterity is needed to work with equipment and keyboards. The ability to endure long hours is required, specifically during projects.

PERSONAL QUALIFICATIONS

This position requires a person who is detail-oriented and dependable in both performance and attendance. Must demonstrate the ability to work with limited supervision. Good organizational and problem-solving skills are needed. This individual must be willing to commit to ongoing training for skill enhancements. Accuracy and thoroughness is essential. Must be able to function as a multi-skilled member of a diverse team of IT professionals, as well as with less technically savvy end-users. OTHER A valid driver's license is required, as a company car is often used in this position to deliver supplies and/or equipment to the branch locations.