This role is primarily focused on implementing and maintaining PTC Windchill.

Essential Duties and Responsibilities Application Implementation:

Installs and configures software components for Business applications relying on databases and other technical middleware, and client-side counterpart. Handles multiple (non-production and production) application environments Help in specifying and defining the proper infrastructure requirements for server-based applications in new implementations Participates in testing/validation of new products/components or improvements to systems related to the scope of work Collaborates with Application and other IT teams regarding creation and evolution of documentation, implementation standards and processes, and support phase activities scoping and documentation Install, maintain and manage documentation of desktop applications in perimeter Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture;

Technical Support:

Provide technical support and troubleshoot issues related to installation/operation, and offer timely solutions to ensure the optimal performance Manages changes and upgrades (major/minor) on the environments based on requirements and updates documentation and repositories accordingly, following change management procedures. Supports configured installations, diagnoses and fix issues with middleware and other applicative components of applications Knowledge/Skills Knowledge of PTC Windchill

• Expert Knowledge of additional

PLM, ALM

systems (at least one other vendor)

• Advanced Knowledge and field experience with Windows Servers administration
• Advanced Knowledge of IIS, Application servers and Web servers configuration and management
• Advanced Knowledge of infrastructure services (AD, DNS, DHCP, NTP, LDAP, Digital certificates…)
• Advanced Knowledge and experience with Cybersecurity Maturity Model Certification (CMMC) and National Institute for Standards and Technology (NIST) 800-171
• Basic Windows scripting and automation/PowerShell
• Basic Good understanding of application life cycle management (ALM), Change Management, and agile methodology Experienced with product life cycle management (PLM) INDPIT