Network Support & Automation Engineer Ampcus, Inc - United States, Utah, Salt Lake City Sep 09, 2026 Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

Network Support & Automation Engineer Location(s): Salt Lake City, UT Position Summary

We are seeking a highly skilled Network Support & Automation Engineer responsible for supporting, troubleshooting, and automating enterprise and carrier-grade network environments. This role combines advanced network operations expertise with software development and automation capabilities to improve network reliability, scalability, operational efficiency, and service delivery. The ideal candidate will possess deep networking knowledge across routing, switching, WAN, MPLS, and security technologies, along with strong scripting and programming skills in Python, Go, or similar languages. The candidate will design and implement automation solutions leveraging tools such as Ansible, Terraform, Git, and CI/CD pipelines to streamline network operations, provisioning, configuration management, compliance, and monitoring. Key Responsibilities

Network Operations & Support

Troubleshoot and support complex enterprise and carrier-grade network environments.

Analyze and troubleshoot Layer 2 and Layer 3 network issues across LAN, WAN, and Datacenter infrastructures.

Troubleshoot and configure network devices utilizing routing and switching protocols including:

BGP

EIGRP

OSPF

MPLS

HSRP

STP

Multicast

VSS

Analyze and troubleshoot private IP/MPLS carrier networks utilizing BGP peering.

Support sophisticated WAN architectures including Customer Edge (CE) routers, BGP routing policies, QoS configurations, and traffic engineering.

Perform packet capture analysis and network traffic discovery to identify root causes and drive incident resolution.

Troubleshoot network systems including:

Routers

Switches

Firewalls

Wireless Access Points

Load Balancers

Proxy Solutions

Monitor network health, performance, availability, and capacity utilizing SNMP and monitoring platforms.

Participate in 24x7 operational support and incident response activities.

Coordinate with Datacenter technicians and external vendors to diagnose and resolve hardware-related issues including ports, cables, optics, modules, and network devices.

Network Automation & Engineering

Design, develop, and maintain network automation frameworks to reduce manual intervention and improve operational efficiency.

Develop and maintain automation solutions using:

Python

Go

Bash/Shell Scripting

REST APIs

Create reusable automation workflows for:

Configuration deployment

Compliance validation

Network provisioning

Device inventory management

Backup and recovery

Software upgrades

Health checks

Implement Infrastructure as Code (IaC) solutions utilizing:

Ansible

Terraform

Develop automation pipelines integrating network infrastructure with modern DevOps practices.

Create and maintain CI/CD pipelines for automated testing, validation, deployment, and rollback of network configurations.

Utilize Git-based version control for infrastructure code, automation scripts, and network configurations.

Build automated compliance and configuration drift detection mechanisms.

Integrate network tools, telemetry platforms, and APIs to improve monitoring, observability, and operational analytics.

Develop automation dashboards and reporting systems to track network performance, incidents, and automation success metrics.

Monitoring, Analytics & Tooling

Analyze network utilization, performance metrics, configurations, and logs using tools such as:

Splunk

HPNA

Netdisco

Aruba Mobility Master

Pulse

Synapse

Cyrus

Forward Tool

Monitor network alerts and incidents through enterprise monitoring platforms.

Utilize SNMP monitoring platforms such as EMC SMARTS and similar enterprise monitoring systems.

Perform proactive capacity planning, trend analysis, and performance optimization.

Collaboration & Continuous Improvement

Collaborate with Infrastructure, Security, Cloud, Application, and DevOps teams to improve network service delivery.

Participate in architecture reviews and automation strategy initiatives.

Create technical documentation, runbooks, standard operating procedures, and automation design documents.

Drive continuous improvement initiatives focused on reliability, operational efficiency, and reduction of manual tasks.

Required Qualifications

Networking

5+ years of experience supporting enterprise or service provider network environments.

Strong knowledge of networking technologies and protocols:

TCP/IP

BGP

OSPF

EIGRP

MPLS

RIP

SNMP

Multicast

HSRP

STP

VSS

Carrier Circuits

WAN Technologies

Hands-on experience troubleshooting routing, switching, WAN, and MPLS environments.

Experience with packet capture and protocol analysis tools such as Wireshark.

Automation & Software Development

Strong scripting and programming experience with:

Python (preferred)

Go

PowerShell

Bash/Shell

Similar automation languages

Experience building network automation solutions leveraging APIs, NETCONF, RESTCONF, SSH, or SDKs.

Hands-on experience with:

Ansible

Terraform

Git/GitHub/GitLab

Jenkins, GitHub Actions, GitLab CI/CD, or similar CI/CD platforms

Experience implementing Infrastructure as Code (IaC) and GitOps methodologies.

Understanding of software development lifecycle (SDLC), testing, and version control practices.

Preferred Qualifications

Experience with Cisco, Aruba, Juniper, Palo Alto, or similar enterprise networking platforms.

Experience supporting cloud networking environments (Azure, AWS, or Google Cloud).

Familiarity with network automation frameworks such as:

Netmiko

Nornir

PyATS

Nautobot

Cisco NSO

Experience with telemetry, observability, and network analytics platforms.

Knowledge of container technologies and DevOps practices.

Professional certifications preferred:

CCNP/CCIE

JNCIP/JNCIE

DevNet Professional

Terraform Associate

AWS/Azure Networking Certifications Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.