An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.
Supervise and mentor IT staff as assigned. SUMMARY Responsible for the implementation, maintenance, and administration of the organization s networks and other information technology systems. Assist and direct other technicians and enhance their knowledge to become network administrators. Acts as Technical lead for all projects, drives continuous improvement, and supports digital transformation initiatives. Fosters a collaborative team environment. Assist in the fulfillment of the Organization s vision and mission.
DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Responsible for designing, implementing, and administering networks, including the hybrid cloud, virtualization (VMWare, Hyper-V), Windows servers, Microsoft SQL and other network applications. Ensure network connectivity, performance, and security using modern tools and frameworks (ex. zero trust, multi-factor authentication, endpoint protection). Monitor and manage cloud platforms (Office365, SharePoint Online, Azure/AWS), including backup, disaster recovery, and business continuity planning. Configure and maintain VLANS, routing, firewalls, and network segmentation to support secure and scalable operations. Automate routine tasks using scripting (PowerShell, Python) and modern IT management tools. Document network architecture, procedures, and incident response plans; maintain up-to-date records for compliance and audits. Lead cybersecurity initiatives, including vulnerability management, threat detection, and user awareness training. Manage user accounts, access rights, and lifecycle management across systems. Provide technical support, training, and guidance to staff; resolve complex issues and escalate as needed. Coordinate procurement and vendor management for IT hardware, software, and services. Develop and enforce IT policies, procedures, and contingency plans in alignment with agency goals and regulatory requirements. Collaborate with IT peers and management to devise effective solutions, resolve cross-functional issues, and support digital transformation. Coordinate system outages, changes, and upgrades with stakeholders; ensure minimal disruption to operations. Participate in IT strategy development, technology roadmaps, and continuous improvement initiatives. Travels for work related business using personal/organization vehicle. Maintains regular attendance and punctuality. Works evenings and weekends as required. Performs other duties as assigned.
QUALIFICATIONS
To execute this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
High school diploma or GED. Trade or Bachelor of Science degree in Computer Science or Information Technology, or equivalent combination of technical training and experience in network administration. Industry certifications preferred (CompTIA Network+,
Minimum 3 (three) years of experience in network administration, including Windows environments, virtualization, and cloud platforms required. Minimum of 3 (three) years of experience with network security, automation, and IT operations in hybrid environments is preferred. Minimum of 2 years of direct staff supervision is preferred.
OTHER QUALIFICATIONS
Proficient in Microsoft Office Suite, cloud applications, and business software. Strong written, verbal, and presentation skills; ability to communicate technical concepts to non-technical audiences. Willingness to work flexible hours to meet operational needs. Maintain a valid California driver s license, reliable transportation, and auto insurance in compliance with state law, and meet the organization s insurance requirements for operating organization vehicles.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Note:
The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required. Also, they do not establish a contract for employment and are subject to change at the discretion of Fresno EOC.
