IT Systems Administration & AI Enablement Specialist

Organizational SummaryLantronix Inc. is a global leader in Edge AI and Industrial IoT solutions, delivering intelligent computing, secure connectivity, and remote management for mission-critical applications across defense, industrial, and enterprise environments. Our expanding platformspanning embedded compute, AI-enabled networking, PoE infrastructure, and edge softwareenables real-time data processing and autonomous decision-making at the network edge. We power next-generation applications including robotics, smart cities, intelligent security, and NDAA-compliant unmanned systems.

Job SummaryWe are seeking a hands-on IT Systems Administration & AI Enablement Specialist to accelerate adoption of AI tools and modern business applications across the organization. This role sits at the intersection of IT, business operations, and AI, and is focused on helping teams work smarter, faster, and more effectively using tomorrows tools.

This is an ideal role for a self-starter who is naturally curious, forward-thinking, and driven to bring AI into real-world workflows. We are looking for someone who sees where technology is going and is eager to help others get there.

Job ResponsibilitiesAI Enablement & AdoptionIntroduce and scale AI tools (enterprise AI, agentic search, developer tools, etc.) across teamsIdentify practical, high-impact use cases and drive day-to-day adoptionGuide teams on prompt design and AI-assisted workflowsIdentify, test and evaluate new AI toolsApply AI to areas such as reporting, analysis, cybersecurity, and business operationsWorkflow Optimization & Process ImprovementIdentify inefficiencies and improve workflows using software and automationHelp teams move from manual processes to AI-assisted workflowsBridge business needs with practical technical solutionsPromote scalable tools and best practices across teamsCreate simple, useful documentation and guidesIT Systems Administration, End-User Support & TrainingSupport configuration and usage of key business systems (Office Platforms, Cybersecurity Tools, Administration and Support tools)Assist with system installations, updates, testing, and rolloutsEnsure system uptime, cybersecurity, regulatory compliance, and data consistencyProvide support for business applications (Microsoft O365, ERP, CRM, PLM, VPN, endpoint security)Troubleshoot issues and deliver clear, practical solutionsMinimum QualificationsBachelors degree in IT, business systems, computer science, or a related field, or equivalent practical, hands-on experienceMinimum 2 years of experience in IT support, systems administration, business applications, or technical problem-solvingWorking knowledge of Microsoft O365, operating systems, basic networking, and foundational cybersecurity conceptsDemonstrated interest in or hands-on exposure to AI tools (e.g., ChatGPT, copilots, automation tools)Strong problem-solving skills with clear written and verbal communication abilitiesComfortable supporting and working with non-technical usersPreferred Qualifications35 years of experience in IT systems administration, business systems support, or a related roleHands-on experience helping users or teams adopt new tools, systems, or workflowsFamiliarity with AI-enabled workflows, automation tools, or prompt-based productivity toolsExposure to scripting, automation, or workflow optimization tools (helpful but not required)Highly curious and proactive; enjoys experimenting, learning quickly, and figuring things out independentlyForward-thinking mindset with a strong belief in AI-driven workflows and their practical application in real-world business settingsAbility to simplify complex technical concepts into practical, usable solutionsCollaborative, team-oriented approach with a strong customer-service mindsetSalary range is $90k-$120k USD depending on experience and location.

Note that this is an in-office position