IT Technician (TEMP)

NATIVE AMERICAN MENTAL HEALTH SERVICES CORPORATION - 1.5

Redding, CA Job Details Temporary $20 - $24 an hour 1 day ago Qualifications Customer communication High school diploma or GED Computer hardware Healthcare privacy protection Customer service problem-solving Full Job Description This is a temporary position expected to last 3-4 months. As an IT Member at North American Mental Health Services, you will play a crucial role in maintaining the organization's information technology systems, ensuring they run smoothly to support our critical operations. This position offers a fantastic opportunity for your career in IT within a dynamic and rewarding healthcare environment.

Key Responsibilities:

User Support:

Provide technical support and assistance to end-users, including staff and clients, in resolving hardware and software issues.

Hardware Maintenance:

Assist with the setup, configuration, and maintenance of computer workstations, laptops, printers, and other IT equipment.

Software Support:

Install, configure, and troubleshoot software applications used within the organization, including EHR (Electronic Health Record) systems.

Network Assistance:

Assist in the setup and maintenance of network equipment, ensuring stable connectivity for all users.

Security Awareness:

Promote and enforce IT security policies and guidelines to safeguard sensitive healthcare information.

Documentation:

Maintain accurate records and documentation of IT assets, service requests, and issue resolution processes.

Inventory Management:

Assist in managing IT inventory, tracking equipment, and ensuring proper allocation and disposal of assets.

Training:

Provide basic training to users on IT systems and best practices.

Qualifications:

High school diploma or equivalent (Bachelor's or Associate's degree in IT-related field preferred). Knowledge of Windows and/or Mac operating systems. Basic understanding of hardware and software troubleshooting. Strong communication and customer service skills. Ability to work well both independently and as part of a team. Strong problem-solving abilities. A commitment to maintaining the confidentiality of sensitive healthcare information.

Preferred Qualifications:

IT certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified Desktop Support Technician (MCDST). Previous experience in a similar IT support role. Familiarity with healthcare IT systems or EHR software.