Infrastructure Project Engineer

Description We are looking for an Infrastructure Project Engineer to serve as the primary technical leader for a healthcare-focused client environment in Jacksonville, Florida. This contract-to-permanent opportunity combines hands-on engineering, project ownership, and client-facing partnership, with a strong emphasis on reliability, security, and well-documented operations. The person in this role will guide infrastructure improvements, resolve complex technical issues, and help maintain a stable Microsoft-based ecosystem that supports critical business and compliance needs.

Responsibilities:

• Direct infrastructure initiatives from planning through completion, including platform upgrades, server replacements, cloud-related efforts, and other environment improvements while keeping schedules and records up to date.
• Build, configure, monitor, and retire physical and virtual server systems across Windows Server, VMware, and Hyper-V environments.
• Administer and enhance Microsoft technologies such as Microsoft 365, Entra ID, Intune, Azure, Exchange, and Active Directory to support secure and efficient operations.
• Serve as the senior escalation resource for difficult technical problems involving servers, networking, cloud services, and endpoint connectivity.
• Strengthen system security by managing endpoint protection and application control tools, including ThreatLocker or comparable zero-trust solutions.
• Perform hands-on network support work involving switches, routing, firewalls, VLANs, DHCP, DNS, and circuit-related troubleshooting.
• Produce and maintain clear technical documentation in knowledge management platforms and share expertise with other engineers through active collaboration.
• Meet service expectations by tracking work accurately in ticketing and project systems, documenting activity in real time, and supporting defined SLA commitments. Requirements
• Strong experience supporting Microsoft server infrastructure, including Active Directory, Windows Server administration, patching, and core server services.
• Advanced knowledge of Microsoft 365 and identity management, including Entra ID or Azure Active Directory, user administration, licensing, and security configuration.
• Hands-on expertise with virtualization platforms such as VMware and Hyper-V, including host administration and virtual machine deployment.
• Solid network troubleshooting ability covering VLANs, DHCP, DNS, firewalls, switching, and general connectivity issues.
• Proficiency with PowerShell and remote support or ticketing tools used for administration, automation, and project tracking.
• Experience with security controls such as ThreatLocker or similar application whitelisting and endpoint protection platforms.
• Ability to manage technical projects independently while maintaining thorough documentation and strong communication with stakeholders.
• Healthcare IT experience and familiarity with regulated environments or compliance-driven infrastructure are highly preferred.

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