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MC
MIDFLORIDA Credit Union
Systems Administrator
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Based on Florida data
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What they do
A Systems Administrator manages the day-to-day operations of an organization's computer networks, including the systems that connect computers and other technology to each other and to outside networks. Installs, organizes, and supports the hardware and software of these systems.
$99,324 / year median in Florida
-7% projected decline
Job Description
Job Description Help for Job Description. Opens a new window. The System Administrators perform the following functions:
- Act as the primary point of contact for assigned applications, handling Tier 1 system requests and providing support, troubleshooting, and assistance to employees with system-related issues.
- Design, plan, and system backups and disaster recovery processes.
- Manage Active Directory, DNS, DHCP, Group Policies, and user account administration.
- Manage Microsoft/Office 365 environment and its integrations with the rest of the working environment.
- Monitor system performance and troubleshooting issues to ensure uptime and system availability.
- Apply system updates, patches, and configuration changes to the Server infrastructure.
- Assist in network security by researching and providing solutions to identified vulnerabilities.
- Provide Tier 2 and Tier 3 technical support for tickets escalated from internal teams.
- Contribute to the department knowledgebase by documenting current system configurations, known procedures, and changes to existing platforms.
- Recommend new or innovative ideas to improve the overall work environment or company income
- Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
- Deliver problem solving solutions and perform research as needed.
- Provide technical solutions in support of MIDFLORIDA's electronic services.
- Professional and efficient communications with all departments promoting synergy.
- Exhibit a high degree of integrity, trustworthiness, and professionalism always.
- Perform other duties as assigned.