• In Person Position. Remote/Hybrid Position Unavailable.

Job Summary:

The Network Administrator is primarily responsible for the management of the IT network within Clay County Utility Authority (CCUA). This role recommends and implements processes, resources, and equipment to assure the network functions in a secure manner with minimal downtime. Provides advanced technical support for network, server, data center, virtualization, cloud, and cybersecurity environments, including complex troubleshooting and Help Desk escalations.

Job Duties:

Administer, configure, and troubleshoot enterprise Cisco networking infrastructure, including Nexus and Catalyst switching platforms, utilizing Cisco NX-OS, IOS, and IOS-XE operating systems. Maintain Layer 2 and Layer 3 technologies, including VLANs, 802.1Q trunking, STP, LACP, vPC, SVIs, HSRP, VRFs, and inter-VLAN routing. Manage and support enterprise routing and switching architecture, including BGP, OSPF, static routing, ACLs, port channels, network segmentation, and high-availability configurations. Perform advanced troubleshooting, configuration backups, firmware upgrades, and network recovery to ensure reliable connectivity across CCUA facilities and data centers Manage assigned work group to include daily feedback, performance management, and work planning; provide guidance and leadership to foster a successful team environment. Perform network maintenance, including hardware and software updates, compliance, security, and troubleshooting, to ensure CCUA's network functions properly with minimal downtime. This includes administration and support of Cisco and FortiGate network equipment. Assist in maintaining physical servers, applications, hypervisors, and network configurations across the enterprise, including virtualized VMware environments and data center infrastructure. Ensure IT systems are utilized at their fullest capacity through supportive end-user training and guidance. Utilize expert knowledge to provide technical support and problem-solving advice to internal customers, including support of Help Desk escalations for complex network, server, virtualization, cloud, and security issues. Assign resources, provide problem-solving, and manage assigned projects related to IT capability within CCUA, including technology updates, equipment replacement, and hardware/software upgrades. Perform server maintenance to ensure the CCUA computing environment remains updated, secure, and functioning properly. Administer and support cloud services and infrastructure, including Microsoft Azure and AWS. Manage enterprise firewalls supporting remote sites and main office operations while maintaining alignment with cybersecurity best practices. Apply patches and analyze security vulnerabilities. Support endpoint and network security technologies including Carbon Black and Netmotion Secure Access. Serve as a technical lead for network and network infrastructure projects. Monitor enterprise infrastructure availability, performance, and capacity. Ensure compliance through proper documentation and records maintenance. Create and maintain accurate Visio network diagrams, infrastructure documentation, configuration records, technical Standard Operating Procedures (SOPs), and other technical documentation. Experience with JIRA and Confluence is preferred. Familiarity with Linux operating systems, particularly for network administration, troubleshooting, scripting, and automation tasks, preferred. Perform other duties as assigned. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements:

Associate's Degree in Information Technology, Computer Science, or related field required. (Equivalent combination of experience and education may be accepted in lieu of degree.) Bachelor's Degree in Information Technology, Computer Science, or related field preferred. Minimum of five years of experience in Network Administration, working with enterprise-grade, multi-campus networks, required. Minimum of eight years of experience in Network Administration preferred Certified in Cisco (CCNA/CCT), CompTIA A+, CompTIA Network + Certified in CompTIA Security+ Preferred.

Knowledge/Skills/Abilities:

Job Specific KSA's

• Knowledge of networking concepts, network analysis, computing infrastructure, IT security, and virtual desktops, with the ability to analyze a technical situation, troubleshoot, and apply a solution. Includes strong experience in cloud services (AWS/Azure), data center environments, virtualization, and enterprise network hardware (Cisco/Fortigate). Customer Service
• Provide high level of service to targeted customer base. Respond promptly and accurately to internal and external requests for information. Must be able to translate customer (internal and external) complaints, statements, and requirements into actionable work scope statements. Team Orientation and Interpersonal
• Ability to develop and maintain collaborative relationships with all levels within and external to the organization. Ability to verbalize vision, objectives, and effective mentoring others. Communication
• Effective verbal and written communication. Able to use correct language and grammar in a professional, diplomatic, and tactful manner. Organization and Time Management
• Able to work independently with minimal supervision; plan, prioritize, and organize work, meetings, and projects in order to meet deadlines. Must be able to identify "mission critical" work and prioritize it over normal or low priority work. Must be flexible and accommodating to rapidly changing management priorities. Analytical Problem-Solving & Decision Making
• Ability to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact.

Systems and Software :

Advanced proficiency with Fortigate, Fortimail, Cisco, SCADA (Server management), Kemp, VMware Horizon, VMWare vSphere, Sierra/CradlePoint management, enterprise cell phone configuration, Verizon management and Avaya Phone Systems preferred Intermediate proficiency in Active Directory, AutoCAD (Full and LT), Adobe, Foxit, Avaya, Laserfiche, VMware Horizon, NetMotion, Microsoft Office, Exchange, Smartermail, and Versadial preferred. Experience with SolarWinds, Zabbix, and similar monitoring platforms strongly preferred.

Job Type:

Full-time Pay:

$72,950.00

• $109,908.

00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person