401(k) 401(k) matching Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Stock options plan Training & development Tuition assistance Vision insurance Overview This position is responsible for assisting in the effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure as well as providing technical support to SMG staff. In addition, this position is expected to contribute to and maintain automation scripts and custom database development that support the tasks/procedures of all SMG departments. Key Responsibilities Adhere to and administer SMG's Technology Policies and Procedures in accordance with SMG Security Requirements Monitor and maintain data backup systems, regularly verify data backups to ensure reliability When necessary, implement SMG's Disaster Preparedness and Recovery Plan Install new and upgrade existing technology hardware and software including configuration of networks in accordance with standards and project/operational requirements Maintain all technology-related documentation and procedures Provide technical support and troubleshoot technology issues for SMG staff Learn, maintain, and contribute to development changes within SMG's custom database systems using Microsoft Access and Microsoft SQL Server Qualifications Relevant Education / Certification or 2+ years of relevant experience Experience with Microsoft Office (Word, Excel, Outlook, Access Database) Experience with Microsoft SQL Server preferred Programming Experience in at least one of the following (VBA, PowerShell, SQL, HTML/CSS) Ability to operate independently and exercise sound judgment Strong communication, organizational, research, and effective interpersonal skills are required Available for occasional after-hours work and emergency support 24/7 We look forward to reviewing your resume and discussing how you can contribute to our team.